Front of House

Front of House

Horsham Full-Time No home office possible
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At a Glance

  • Tasks: Welcome guests, manage reservations, and ensure a fantastic dining experience.
  • Company: Join Knepp, a stunning 3,500-acre estate focused on innovative land management.
  • Benefits: Enjoy flexible hours, competitive pay, and a share of tips that boosts your earnings.
  • Why this job: Be part of a unique environment that values sustainability and community impact.
  • Qualifications: No prior experience needed; just bring your enthusiasm and a friendly attitude!
  • Other info: Full-time and part-time roles available to fit your schedule.

Location: Horsham, West Sussex

Job Type: Fixed hours and contracts available (Full Time and Part Time Available)

Salary: 16-18 £8hr; 18-20 £10hr; 21+ £12.50hr Plus share of tips which can increase the above significantly

About Us: Knepp is a 3,500 acre estate just south of Horsham, West Sussex. Since 2001, the land - once intensively farmed - has been devoted to a pioneering...

Front of House employer: Knepp Swallows Ltd

Knepp offers a vibrant and supportive work environment in the heart of West Sussex, where employees can thrive in a culture that values teamwork and innovation. With flexible working hours and competitive pay, including tips, we prioritise employee well-being and growth, providing opportunities for personal development within our unique estate setting. Join us to be part of a pioneering project that not only enriches your career but also contributes to sustainable land management.
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Contact Detail:

Knepp Swallows Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House

✨Tip Number 1

Familiarise yourself with Knepp's ethos and values. Understanding their commitment to sustainable land management and conservation will help you connect with the team during your interview.

✨Tip Number 2

Visit the estate if possible! This will give you a feel for the environment and allow you to speak knowledgeably about it in your conversations with us.

✨Tip Number 3

Prepare to discuss your customer service experience. As a Front of House team member, showcasing your ability to create a welcoming atmosphere is crucial.

✨Tip Number 4

Network with current or former employees if you can. They can provide insights into the work culture and what qualities Knepp values in its staff.

We think you need these skills to ace Front of House

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Multitasking
Conflict Resolution
Basic Food and Beverage Knowledge
Cash Handling
Sales Skills
Positive Attitude
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Front of House position. Tailor your application to highlight relevant experience and skills.

Craft a Compelling CV: Create a CV that showcases your customer service experience, communication skills, and any relevant hospitality background. Use clear headings and bullet points for easy readability.

Write a Personalised Cover Letter: Draft a cover letter that reflects your enthusiasm for the role at Knepp. Mention why you are interested in working there and how your values align with their mission.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.

How to prepare for a job interview at Knepp Swallows Ltd

✨Know the Venue

Familiarise yourself with Knepp and its unique offerings. Understanding the estate's history and its commitment to sustainable practices will show your genuine interest in the role.

✨Dress Appropriately

As a Front of House candidate, first impressions matter. Dress smartly and professionally to convey that you take the opportunity seriously and are ready to represent the establishment.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Highlighting your ability to handle difficult situations with grace will be crucial for this role.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, training opportunities, and the estate's future plans. This demonstrates your enthusiasm and helps you gauge if it's the right fit for you.

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