At a Glance
- Tasks: Lead daily operations in a vibrant hotel and restaurant environment.
- Company: Award-winning boutique hotel and restaurant in Scunthorpe.
- Benefits: Competitive salary, performance bonus, flexible rota, and staff discounts.
- Other info: Enjoy excellent work-life balance and career progression opportunities.
- Why this job: Join a close-knit team and make a real impact in hospitality.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 30000 - 32000 £ per year.
An exciting opportunity has arisen for an experienced Duty Manager to join one of North Lincolnshire's most respected independent hospitality businesses. Combining an award-winning Mediterranean restaurant with boutique hotel accommodation and private events, this is a genuinely varied operational management role where no two days are the same.
As a close-knit independent business, the management team work collaboratively across both the hotel and restaurant, creating an environment where versatility, teamwork and genuine hospitality are valued above hierarchy. This is an excellent opportunity for a hospitality professional looking to take ownership, lead from the front and become an integral part of a well-established business.
The Venue: Well known throughout the region for its outstanding food, warm hospitality and loyal customer base, the business has built a reputation for delivering consistently high standards across both its restaurant and hotel operation. As a smaller independent business, every member of the management team plays an active role in the guest journey, creating a welcoming and professional atmosphere that keeps guests returning time and again.
The Role: Working closely with the senior management team, you will play a key role in the day-to-day operation of both the hotel and restaurant. This is a hands-on leadership role where you'll oversee reception, restaurant service and the wider guest experience, ensuring exceptional standards are maintained across every department. Your responsibilities will include:
- Supporting the daily operation of both the hotel and restaurant
- Managing reception, guest arrivals and departures
- Leading restaurant service and supporting the front-of-house team during busy periods
- Delivering exceptional guest experiences throughout every stage of the customer journey
- Assisting with private functions, events and operational planning
- Supporting recruitment, training and ongoing development of team members
- Handling guest feedback and resolving issues professionally
- Maintaining exceptional service standards across the business
- Leading by example while creating a positive, motivated team culture
This is an ideal role for someone who enjoys variety, thrives in a hands-on environment and genuinely enjoys working with both guests and people.
About You: Current Duty Manager, Assistant Manager, Restaurant Manager, Restaurant Supervisor or experienced hospitality professional ready to step up. Previous experience within quality hotels, restaurants or hospitality venues. Confident working across multiple departments including reception and restaurant operations. Strong leadership and organisational skills. Excellent communication and guest service ability. Calm, professional and proactive under pressure. Passionate about delivering exceptional hospitality. Positive attitude with a genuine team-first approach. Experience across hotel reception, restaurant service and events would be highly advantageous.
The Package: £32,000–£35,000 depending on experience. Performance bonus. Tronc on top. 2.5 days off every week. Flexible rota designed to support a healthy work-life balance. Closed Sunday evenings. Not required to work every Sunday (rota dependent). Christmas Day & Boxing Day off. 20% staff discount within the restaurant. Complimentary gym membership. Staff social events and team trips. Ongoing training, development and funded professional courses. Genuine long-term progression within an established independent hospitality business.
Why This Role? This is far more than a traditional Duty Manager position. You'll become part of a successful independent hospitality business where you'll gain exposure across both hotel and restaurant operations, work alongside an experienced leadership team, and enjoy a package that genuinely supports both your professional development and quality of life. Offering a competitive salary, excellent benefits, outstanding work-life balance and the opportunity to play a key role within a respected independent business, this is a fantastic opportunity for an ambitious hospitality professional looking to take the next step in their career.
Duty Manager in Scunthorpe employer: Knekt Hub
Join our award-winning boutique hotel and restaurant in Scunthorpe, where we pride ourselves on a collaborative work culture that values teamwork and genuine hospitality. With a focus on employee growth, we offer ongoing training, flexible rotas for a healthy work-life balance, and the chance to be part of a close-knit team dedicated to delivering exceptional guest experiences. This is an ideal opportunity for passionate hospitality professionals looking to thrive in a dynamic environment while enjoying competitive benefits and career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Scunthorpe
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Knekt Hub. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Knekt Hub
Don't be shy about reaching out to Knekt Hub directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Scunthorpe
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Knekt Hub and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Knekt Hub
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
