Events Manager
5 AA Red Star Luxury Hotel | 1 Michelin Key | Pembrokeshire
Package up to £44,000 including gratuities and a performance-related bonus
40 hours | Five-day working week | Full time
An outstanding opportunity has arisen for an experienced Events Manager to join one of Wales' leading luxury country house hotels.
Set within the beautiful Pembrokeshire countryside overlooking the Preseli Hills, the hotel holds 5 AA Red Stars and a Michelin Key. It is also home to The Fernery, a 4 AA Rosette fine-dining restaurant led by Executive Chef Douglas Balish, alongside the more relaxed Artisan Brasserie.
Working with the General Manager and wider hotel team, you will take responsibility for delivering memorable weddings, celebrations and private events while maintaining the warm, highly personalised service for which the hotel is known.
The Role
- Plan, coordinate and oversee a varied programme of weddings and special events
- Build strong relationships with clients from initial enquiry through to delivery
- Manage event timelines, priorities and operational details
- Coordinate effectively with hotel, food and beverage and wider operational teams
- Maintain exceptional presentation, service and guest-experience standards
- Resolve guest or client issues calmly and effectively
- Remain visible and hands-on during events, including selected evenings and weekends
About You
- Proven event-management experience within hospitality or guest services
- Essential experience managing and delivering weddings
- Strong organisational and time-management skills
- Excellent written and verbal communication
- Confident client-management and relationship-building ability
- Proactive, resilient and calm under pressure
- Exceptional attention to detail and consistently professional presentation
- Flexible to work evenings and weekends when events require
- Outstanding spoken and written English
The Package
- Package up to £44,000 including gratuities and a performance-related bonus
- Approximately £4,000 annual gratuities through an established Tronc system
- 40-hour contract across five days
- Long-service holiday benefit
- Discretionary annual employee profit-share scheme
- NEST workplace pension
- Meals provided whilst on duty
- 30% food and beverage discount across the wider collection
- Staff and Friends & Family accommodation rates
- Preferred rates with Pride of Britain Hotels and Small Luxury Hotels of the World
- Hospitality Action Employee Assistance Programme
- Employee milestone recognition
Why Join?
You will join an experienced, award-winning team within a supportive independent hospitality collection that values genuine warmth, attention to detail and memorable guest experiences. This is a rare opportunity to lead exceptional events within one of Wales' most highly regarded luxury hotels.
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