At a Glance
- Tasks: Support daily operations of a boutique hotel and award-winning restaurant.
- Company: Join a respected independent hospitality business with a vibrant culture.
- Benefits: Competitive salary, performance bonuses, flexible rota, and staff discounts.
- Other info: Enjoy ongoing training, development, and genuine career progression.
- Why this job: Lead a passionate team and create unforgettable guest experiences.
- Qualifications: Previous experience in hospitality management and strong leadership skills.
The predicted salary is between 28066 - 30000 £ per year.
An exciting opportunity has arisen for an experienced Duty Manager to join a respected independent hospitality business that combines an award‑winning Mediterranean restaurant with boutique hotel accommodation and private events.
Responsibilities
- Support the daily operation of both the hotel and restaurant.
- Manage reception, guest arrivals and departures.
- Lead restaurant service and support the front‑of‑house team during busy periods.
- Deliver exceptional guest experiences throughout every stage of the customer journey.
- Assist with private functions, events and operational planning.
- Support recruitment, training and ongoing development of team members.
- Handle guest feedback and resolve issues professionally.
- Maintain exceptional service standards across the business.
- Lead by example while creating a positive, motivated team culture.
Qualifications & Experience
- Previous experience as a Duty Manager, Assistant Manager, Restaurant Manager, or Restaurant Supervisor.
- Experience within quality hotels, restaurants or hospitality venues.
- Confident working across multiple departments, including reception and restaurant operations.
- Strong leadership and organisational skills.
- Excellent communication and guest service ability.
- Calm, professional and proactive under pressure.
- Passionate about delivering exceptional hospitality.
- Positive attitude with a genuine team‑first approach.
- Experience across hotel reception, restaurant service, and events highly advantageous.
Compensation & Benefits
- Salary: £32,000‑£35,000, depending on experience.
- Performance bonus.
- Tronc on top.
- 2.5 days off every week.
- Flexible rota designed to support a healthy work‑life balance.
- Closed Sunday evenings and not required to work every Sunday (rota dependent).
- Christmas Day & Boxing Day off.
- 20% staff discount within the restaurant.
- Complimentary gym membership.
- Staff social events and team trips.
- Ongoing training, development and funded professional courses.
- Genuine long‑term progression within an established independent hospitality business.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Scunthorpe
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Knekt Hub Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Knekt Hub Limited
Don't be shy about reaching out to Knekt Hub Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Scunthorpe
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Knekt Hub Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Knekt Hub Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
