At a Glance
- Tasks: Deliver exceptional service and mentor junior team members in a luxury dining environment.
- Company: Join one of Wales' leading luxury hotels with a celebrated restaurant.
- Benefits: Competitive salary, gratuities, training support, and employee discounts.
- Other info: Great opportunities for career progression in a supportive team culture.
- Why this job: Be part of a renowned team creating memorable dining experiences in a stunning countryside setting.
- Qualifications: Experience in luxury hospitality and a passion for food and wine.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Delivering warm, professional and knowledgeable service throughout every guest experience.
- Taking ownership of your section during lunch and dinner service.
- Supporting and mentoring junior members of the front‑of‑house team.
- Working closely with the kitchen and sommelier teams to deliver seamless service.
- Building rapport with guests while confidently answering questions on food and beverages.
- Maintaining exceptional presentation standards throughout the restaurant.
- Contributing to a positive, supportive and highly professional team culture.
Qualifications
- Experience within Michelin, AA Rosette or luxury hotel environments would be highly advantageous.
- Passion for exceptional food, wine and hospitality.
- Professional, personable and confident with guests.
- Calm, organised and able to perform under pressure.
- Strong attention to detail and pride in delivering exceptional service.
- Positive attitude with a genuine desire to continue learning and progressing.
An exciting opportunity has arisen for an experienced Chef de Rang or Head Waiter / Head Waitress to join the front‑of‑house team at one of Wales' most celebrated luxury hotels.
Awarded 5 AA Red Stars, this exceptional country house hotel is home to an acclaimed 4 AA Rosette restaurant, delivering refined dining alongside warm, genuine hospitality in one of the UK's most beautiful countryside settings.
Whether you're an established Head Waiter or an ambitious Chef de Rang ready to take the next step, this is an outstanding opportunity to develop your career within one of Britain's leading independent luxury hospitality collections.
Food and hospitality sit at the very heart of the guest experience.
Working closely alongside an exceptional kitchen brigade led by Executive Chef Douglas Balish, the restaurant has built an outstanding reputation for combining beautifully executed seasonal cuisine with knowledgeable, intuitive and personable service.
Every member of the front‑of‑house team plays an important role in creating memorable dining experiences, with genuine hospitality valued just as highly as technical excellence.
Working alongside the Restaurant Manager and senior leadership team, you will take ownership of your section while helping maintain the exceptional standards expected within a 4 AA Rosette dining room.
Benefits and Compensation
- Up to £28,500 base salary
- Approximately £3,500 annual gratuities
- 40‑hour contract
- Company pension (NEST)
- Seren Employee Profit Share Scheme
- Individual training and development programme
- Financial support towards professional qualifications
- Meals provided whilst on duty
- Long‑service holiday rewards
- Employee referral programme
- Milestone recognition awards
- Hospitality Action Employee Assistance Programme
- Staff and Friends & Family accommodation rates across the wider collection
- 30% discount across sister businesses
- Genuine long‑term progression opportunities within one of Wales' leading luxury hospitality groups
Offering a 5 AA Red Star environment, an acclaimed 4 AA Rosette restaurant, structured training, excellent employee benefits and clear opportunities for progression, this role is ideal for an ambitious hospitality professional looking to build a long‑term career within luxury dining.
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