Club and Events Administrator in Watford

Location: Knebworth Golf Club, Knebworth, Herts SG3 6NL

Job Type: Full Time, 40 hours per week

Knebworth Golf Club is looking for a highly organised, professional and friendly Club and Events Administrator to join our team. Knebworth is a vibrant, award-winning members’ golf club where our members are at the heart of everything we do. Alongside our membership, we also welcome non-members through external functions, conference bookings, society days, open competitions, private events, meetings and other golf club bookings.

This is a varied and important role, supporting the smooth running of the club across membership administration, events, functions, competitions, charging and general office duties. The successful candidate will be a key point of contact for members, guests, visitors and event organisers, helping to ensure everyone receives a warm, efficient and professional experience.

About the Role

As Club and Events Administrator, you will support the day-to-day administration of the club, including reception duties, membership processes, event and function administration, competition support and accurate charging across club activities. Your responsibilities will include:

• Managing reception and responding to telephone and email enquiries.
• Supporting membership administration, including new member onboarding, leaving members, membership changes, lockers and direct debit processes.
• Assisting with member events, presentation evenings, AGM administration and membership renewals.
• Supporting the administration of internal club events, external functions, conference bookings, society days, private bookings, meetings, wakes and celebrations.
• Preparing and updating function sheets, booking notes and event information.
• Liaising with members, visitors, event organisers, conference bookers and internal teams to ensure all details are accurate and clearly communicated.
• Supporting event enquiries, confirmations, menus, dietary requirements, room layouts and final numbers.
• Processing charges for events, functions, conferences, competitions, societies, matches, match meals and other golf club business.
• Carrying out monthly checks to ensure all events, matches, competitions, societies and other relevant charges have been raised accurately.
• Supporting the administration of open competitions, including entries, fees, competitor communications and on-the-day support.
• Assisting the General Manager and Club Operations Manager with wider administration and projects.
• The role could also include one day each month, either on a Saturday or Sunday, dedicated to meeting, greeting and assisting members.

About You

We are looking for someone who is:

• Highly organised with strong attention to detail.
• Confident dealing with members, visitors and external customers.
• Friendly, professional and calm under pressure.
• Able to manage a varied workload and prioritise effectively.
• Comfortable working with bookings, charges, records and administration systems.
• A good communicator who enjoys working as part of a team.
• Proactive, reliable and willing to support different areas of the club when needed.
• Previous experience in administration, events, hospitality, golf clubs, membership organisations or customer service would be beneficial.

Benefits

In addition to a competitive salary, our benefits include:

• 25 days of paid annual leave, plus statutory bank holidays
• Free team meals on shift
• Weekly team breakfast
• Employee Assistance Programme
• A supportive team environment
• A varied role within a busy, welcoming and award-winning members’ club

Knebworth Golf Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To Apply

Please send your CV and a covering letter outlining your suitability for the role to: Emma Brooke