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- Tasks: Manage club administration, events, and member interactions in a vibrant golf club.
- Company: Join the award-winning Knebworth Golf Club with a friendly team atmosphere.
- Benefits: Enjoy 25 days paid leave, free meals, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic and inclusive workplace.
- Why this job: Be a key player in creating memorable experiences for members and guests.
- Qualifications: Strong organisational skills and experience in administration or customer service preferred.
The predicted salary is between 25000 - 30000 £ per year.
Location: Knebworth Golf Club, Knebworth, Herts SG3 6NL
Job Type: Full Time, 40 hours per week
Knebworth Golf Club is looking for a highly organised, professional and friendly Club and Events Administrator to join our team. Knebworth is a vibrant, award-winning members’ golf club where our members are at the heart of everything we do. Alongside our membership, we also welcome non-members through external functions, conference bookings, society days, open competitions, private events, meetings and other golf club bookings.
This is a varied and important role, supporting the smooth running of the club across membership administration, events, functions, competitions, charging and general office duties. The successful candidate will be a key point of contact for members, guests, visitors and event organisers, helping to ensure everyone receives a warm, efficient and professional experience.
About the Role
As Club and Events Administrator, you will support the day-to-day administration of the club, including reception duties, membership processes, event and function administration, competition support and accurate charging across club activities. Your responsibilities will include:
- Managing reception and responding to telephone and email enquiries.
- Supporting membership administration, including new member onboarding, leaving members, membership changes, lockers and direct debit processes.
- Assisting with member events, presentation evenings, AGM administration and membership renewals.
- Supporting the administration of internal club events, external functions, conference bookings, society days, private bookings, meetings, wakes and celebrations.
- Preparing and updating function sheets, booking notes and event information.
- Liaising with members, visitors, event organisers, conference bookers and internal teams to ensure all details are accurate and clearly communicated.
- Supporting event enquiries, confirmations, menus, dietary requirements, room layouts and final numbers.
- Processing charges for events, functions, conferences, competitions, societies, matches, match meals and other golf club business.
- Carrying out monthly checks to ensure all events, matches, competitions, societies and other relevant charges have been raised accurately.
- Supporting the administration of open competitions, including entries, fees, competitor communications and on-the-day support.
- Assisting the General Manager and Club Operations Manager with wider administration and projects.
- The role could also include one day each month, either on a Saturday or Sunday, dedicated to meeting, greeting and assisting members.
About You
We are looking for someone who is:
- Highly organised with strong attention to detail.
- Confident dealing with members, visitors and external customers.
- Friendly, professional and calm under pressure.
- Able to manage a varied workload and prioritise effectively.
- Comfortable working with bookings, charges, records and administration systems.
- A good communicator who enjoys working as part of a team.
- Proactive, reliable and willing to support different areas of the club when needed.
- Previous experience in administration, events, hospitality, golf clubs, membership organisations or customer service would be beneficial.
Benefits
In addition to a competitive salary, our benefits include:
- 25 days of paid annual leave, plus statutory bank holidays
- Free team meals on shift
- Weekly team breakfast
- Employee Assistance Programme
- A supportive team environment
- A varied role within a busy, welcoming and award-winning members’ club
Knebworth Golf Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
To Apply
Please send your CV and a covering letter outlining your suitability for the role to: Emma Brooke admin@knebworthgolfclub.com
Club and Events Administrator in Knebworth employer: Knebworth Golf Club
Contact Detail:
Knebworth Golf Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club and Events Administrator in Knebworth
✨Tip Number 1
Get to know the club! Before your interview, do a bit of research on Knebworth Golf Club. Familiarise yourself with their events and member services. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your communication skills! As a Club and Events Administrator, you'll be the face of the club. Role-play common scenarios with a friend or family member to boost your confidence in handling enquiries and interactions.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or events in the past. This will demonstrate your ability to juggle responsibilities effectively, which is key for this role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and engaged. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Club and Events Administrator in Knebworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration and events, especially if you've worked in hospitality or golf clubs before. We want to see how your skills match what we're looking for!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you're the perfect fit for the Club and Events Administrator role. Share your passion for providing excellent service and how you can contribute to our vibrant club.
Show Off Your Organisational Skills: Since this role requires strong organisational abilities, give examples in your application of how you've successfully managed multiple tasks or events in the past. We love seeing how you handle a busy workload!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Can't wait to hear from you!
How to prepare for a job interview at Knebworth Golf Club
✨Know the Club Inside Out
Before your interview, take some time to research Knebworth Golf Club. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest in the role but also help you answer questions more effectively.
✨Showcase Your Organisational Skills
As a Club and Events Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or events. Be ready to discuss how you prioritise your workload and ensure everything runs smoothly.
✨Practice Your Communication Skills
Since you'll be the first point of contact for members and guests, practice clear and friendly communication. Consider role-playing common scenarios you might encounter, such as handling inquiries or resolving issues, to demonstrate your customer service skills.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the club's culture, team dynamics, and expectations for the role. This shows that you're engaged and serious about finding the right fit for both you and the club.