Technical Training Lead - South in Sittingbourne

Knauf stands for opportunity. We know that opportunity looks different to each person and we are proud that we see opportunity in everyone. This exciting role within the Technical department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.

As a Group we are a global manufacturer of construction materials and our 43,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.

We are currently recruiting for a field-based Technical Training Lead in the South, with training being delivered on site at Head office in Sittingbourne. The patch includes: the Home Counties and South West Counties.

Do you have previous experience in the drywall or wider building industry? Do you hold PTLLS, AET, or an equivalent teaching/training qualification? Do you hold a full UK driving license? If so we would welcome your application.

What you'll be doing:

• You will be expected to work closely with customers in our value chain, performing various types of technical training, and support (System build/compliance/SMS) and reporting back to the customer.
• You will also be expected to lead and perform practical demonstrations of products and deliver high quality CPD’s or product training to professionals in the drywall industry, aiming to always offer the best technical advice service.
• Promote Knauf products and systems, and the Knauf Technical Academy in a professional and articulate manner; through social media, customer interactions, presentations and site compliance inspections and reporting.
• Supporting R&D and Technical Development team by applying trade-based insights and skills to guide project teams, alongside supporting Marketing and Manufacturing teams.
• Provide support for trade events, Airless demonstrations and Knauf training sessions. Completing site compliance reports if visiting sites.
• Inspire Knauf customers through high-quality teaching and learning and facilitate honest, productive conversations about how to support our customers.
• Deliver CPD’s / Training / demonstrations / Toolbox Talks to various stakeholders; Cat A customers, construction colleges, Architects, main contractors etc.
• Create and control new CPD’s and training courses to address skills gap and industry understanding, including flexible agendas and workshops.
• Be responsible for creating training diaries, managing booking CPD’s / training, toolbox talks for the region in line with KPI expectations.
• Staying current with the standards (BS 8000-8) and building regulations applicable.
• Support the case management process through investigation, feedback to relevant stakeholders and by supporting the claims team (including insurance provider stakeholders).
• Support product testing at independent laboratories and provide necessary feedback to the relevant departments to ensure success.
• Regular use of and including storage of Site reports on CRM (Customer Relationship Management system) and project data capture.
• Actively drive improvements to the External Technical Team and wider Technical Team.

What we'd love for you to have:

• Previous experience within the drywall / building industry
• Trained to PTLLS, AET or equivalent
• Full UK drivers license
• IT literate and able to use digital social media, Microsoft platforms
• Efficient diary management

We will provide:

• A competitive salary of around £40,000 + package
• 33 days annual leave (including bank holidays)
• Three paid days leave for community, charitable, or voluntary commitments.
• 7% employer pension contribution.
• Level 3 Westfield Cashplan Healthcare.
• Income Protection
• Access to a Reward & Benefits platform.
• Access to Employee Assistance Program (legal or medical advice).
• Life Assurance (x 4 times your basic salary).
• Cycle to Work Scheme and Tech Scheme.

What happens next?

We appreciate that your time is precious and applying for a new job can be a lengthy process - so we have committed to replying to your application within three working days.