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- Tasks: Provide top-notch technical support and advice to customers and internal teams.
- Company: Join Knauf Insulation, a global leader in construction materials with a values-driven culture.
- Benefits: Enjoy 33 days holiday, enhanced sick pay, and career progression opportunities.
- Why this job: Make a real impact in the construction industry while growing your technical expertise.
- Qualifications: Experience in construction and knowledge of building regulations are a plus.
- Other info: Inclusive workplace committed to diversity and personal growth.
The predicted salary is between 40000 - 50000 £ per year.
Monday to Friday 08:30 to 17:00
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf Insulation in the Technical Team could be the perfect next opportunity for you to build a unique career, in a values‑led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment. Knauf Insulation is proud to be part of the Knauf Group.
Do you enjoy working with technical data? Do you like to provide a 1st class service to internal and external customers? Do you like to keep up to date with latest building information and regulations?
As our Senior Technical Advisor, you will support the strategic aims of the business and deliver technical services to internal departments and external customers, by phone and email. Technical services range from advice on all KINE products, applications their certification and compliance with building regulations and include calculations for thermal transmittance and condensation risk where necessary.
What you’ll be doing…
- Deliver technical services offered through answering phone calls and emails or via the most appropriate media.
- Deal independently with most day‑to‑day enquiries by drawing upon available technical documentation, the website content and available product data.
- Engage in self‑learning and develop technical expertise.
- Support and guide activity that helps to grow the technical offering and services in the areas of thermal, acoustic and fire performance.
- Play an active role in key projects as a senior technical support expert that is engaged in providing advice on suitability for application and compliance.
What we’d love for you to have:
We are interested in you as a person, your attitude, behaviours and values. If you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you. If you have any of the following – this would be an added advantage:
- Experience within the construction industry and ideally in both the domestic and commercial sectors
- In depth knowledge of construction and the construction industry
- Knowledge of building regulations, approved documents and British standards
- Ability to communicate across functions and with senior leadership in an effective way
- Ability to communicate detailed messages in a clear and coherent way
- Working knowledge of U Values and condensation analysis
- Knowledge of the insulation industry and insulation types
- Knowledge of NHBC, LABC and Premier Standards
- Working knowledge of RdSAP and SAP
- Working knowledge of thermal bridging calculations (PSI values)
- An understanding or experience of Continuous Improvement and its main principles
We’ll provide:
- Enhanced Holiday Pay – 33 days including bank holidays plus the opportunity to purchase more
- 16 weeks Company Sick Pay after 3 months of service
- Group Income Protection
- Enhanced Maternity, Paternity and Adoption packages
- Life Assurance – 4 x annual salary
- Defined Contribution Pension Scheme
- Staff Bonus Scheme
- Career Progression Routes
- Employee Assistance Programme through Health Assured
- Westfield Health Cash Plan
- Perkbox
- Access to Costco Membership
- Wickes Employee Purchase Scheme
- On site Gyms
- Wellbeing Initiatives and Mental Health First Aiders
- Car Salary Sacrifice Scheme
- Cycle to work scheme
- On site Car Charging Points
What happens next?
We appreciate that your time is precious and applying for a new job can be a lengthy process, so we will reply to your application ASAP. Knauf Insulation welcomes applications from everyone and is committed to treating everyone equally, regardless of: age; sex; disability; ethnicity; gender identity; religion/belief; sexual orientation; marriage/civil partnership or pregnancy/maternity. In particular, we encourage applications from people from a minority background or from demographics that are underrepresented in the manufacturing industry. We are a Disability Confident Leader (Level 1) and take care to ensure good EDI (Equality, Diversity & Inclusion) practices in all our operations. If you are invited to an interview, a member of our team will be in touch via email to enquire about any access requirements or reasonable adjustments that we can make for your interview.
Senior Technical Advisor employer: Knauf Insulation UK
Contact Detail:
Knauf Insulation UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Advisor
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Knauf's values and mission. This will help you connect your skills with what they stand for, showing them you're not just another candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to technical advice and customer service. We can even help you with mock interviews to boost your confidence before the big day.
✨Tip Number 3
Show off your passion for learning! Highlight any self-learning or courses you've taken that relate to building regulations or insulation. It shows you're proactive and ready to grow with the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re genuinely interested in the role!
We think you need these skills to ace Senior Technical Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Technical Advisor role. Highlight your relevant experience in the construction industry and any specific knowledge of building regulations that aligns with what we’re looking for.
Show Your Passion: We want to see your enthusiasm for the role! Share examples of how you’ve engaged with technical data or provided excellent service to customers in the past. Let your personality shine through!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Knauf Insulation UK
✨Know Your Stuff
As a Senior Technical Advisor, you'll need to be well-versed in technical data and building regulations. Brush up on the latest standards and KINE products before your interview. This will not only show your commitment but also help you answer questions confidently.
✨Showcase Your Communication Skills
You'll be dealing with both internal teams and external customers, so it's crucial to demonstrate your ability to communicate clearly and effectively. Prepare examples of how you've successfully communicated complex information in the past, especially in a technical context.
✨Engage with Self-Learning
The role requires ongoing self-learning and development of technical expertise. Be ready to discuss how you keep yourself updated with industry trends and regulations. Mention any courses or resources you've used to enhance your knowledge in the construction sector.
✨Emphasise Teamwork and Inclusion
Knauf values a collaborative and inclusive culture. Share experiences where you've worked as part of a team to achieve a common goal, especially in diverse environments. Highlight your understanding of equality, diversity, and inclusion principles, as this aligns with their company values.