RMW Quality Lab Leader in London

Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf Insulation in the Quality Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.

As our RMW Quality Lab Leader, you will manage the Quality Department activity, ensuring that compliant product is manufactured to exacting standards at minimum cost. Procedures managed and developed to conform with company safety standards, product regulations, and manufacturing guidelines whilst adhering to all environmental and energy standards.

What you'll be doing:

• To manage and develop an effective and efficient lab testing facility.
• To ensure testing and recording keeping in order to maintain current accreditations from various notified bodies such as BSI, BBA etc.
• Implement projects to ensure that new certification requirements are met in the shortest time.
• Lead the development of policies, processes and procedures to assure product quality standards.
• To prepare for and participate in audits from external notified bodies.
• To compile, measure and analyse process capability data, models and process improvements - communicate and implement with production operatives.
• To manage and maintain the digital platforms used within the quality department.
• Conduct quality system and process reviews.
• To ensure that personnel carry out their duties in a safe and effective manner, that factory production control requirements are met and that training requirements are met.
• Ensure all calibrations are completed and kept up to date.
• To manage the quarantine register of products and liaise with the warehouse manager to facilitate the reworking and disposal of product.
• Participate in the customer complaint process, analyse and report on customer returns to identify problems/solutions using root cause & effect problem solving methods to determine and implement solutions working with the production process and engineering team to prevent recurrence.
• To ensure preventive and corrective actions are implemented.
• To liaise with central product and process development department to maximise the success of new product/process trials, including implementing new test processes.
• To provide monthly quality statistics to the Process and Quality Manager KPI's.
• Create and publish quality related information for communication boards & screens.
• Support plant trials ensuring that all required trial paperwork is complete and recorded to complete quality data analysis.
• Provide education and coaching on the Quality Management System and further the development of operators working in the quality department.

What we'd love for you to have:

• Experience of quality control and continuous improvement within a manufacturing environment.
• Management systems application and development.
• Technical and production experience.
• Strong problem solving skills.
• Ability to apply fault finding and analysis.
• Good people management skills.
• Strong IT Skills.
• Effective time management.

We'll provide:

• Enhanced Holiday Pay – 33 days including bank holidays plus the opportunity to purchase more.
• 16 weeks Company Sick Pay after 3 months of service.
• Group Income Protection.
• Enhanced Maternity, Paternity and Adoption packages.
• Life Assurance – 4 x annual salary.
• Defined Contribution Pension Scheme.
• Staff Bonus Scheme.
• Career Progression Routes.
• Employee Assistance Programme through Health Assured.
• Westfield Health Cash Plan.
• Perkbox.
• Access to Costco Membership.
• Wickes Employee Purchase Scheme.
• Wellbeing Initiatives and Mental Health First Aiders.
• Car Salary Sacrifice Scheme.
• Cycle to work scheme.
• On site Car Charging Points.

Knauf Insulation welcomes applications from everyone and is committed to treating everyone equally, regardless of: age; sex; disability; ethnicity; gender identity; religion/belief; sexual orientation; marriage/civil partnership or pregnancy/maternity. In particular, we encourage applications from people from a minority background or from demographics that are underrepresented in the manufacturing industry. We are a Disability Confident Leader (Level 1) and take care to ensure good EDI (Equality, Diversity & Inclusion) practices in all our operations. If you are invited to an interview, a member of our team will be in touch via email to enquire about any access requirements or reasonable adjustments that we can make for your interview.