Commercial Support Administrator FTC in Caernarfon

Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf Insulation in the Commercial Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.

As our Commercial Support Administrator, you will maximise revenue through both selling to our customer base and optimising the sales journey by supporting both the customer and the external sales force with effective process management.

What you’ll be doing…

• Support the Commercial Team (40 field based employees) so they can spend more time with customers and end users to increase sales.
• Manage the Purchase 2 Pay process for the Commercial team: Arranging new Vendor set up, creating Purchase Requisitions, actioning Goods Receipts and invoice tracking through to successful payment stage. Also managing the reduction of fake PO’s and speedy resolution of invoice queries.
• Manage the Commercial Induction process: Liaising with recruiting line Manager, creating appointments with key stakeholders across Head Office to ensure smooth onboarding of new starters.
• Create and distribute monthly Kinetik Reports and customer sales reports.
• Project support, ad-hoc as required in line with Commercial objectives.
• Plan and co-ordinate attendance and payment of customer events eg. Co-Op Live Suite, Customer Conferences, Industry events. Also plan and co-ordinate on-site customer visits and plant tours across all UK KI sites.
• Completion of Sustainability Questionnaires, Tender documents and data requests for Suppliers/Customers.
• Management of Commercial Support inbox, ensuring enquiries are dealt with on time in full.
• Document Management to ensure Standard Operating Procedures (SOP’s) and other important documents are logged and updated regularly with a view to Continuous Improvement.
• Maintenance of Vehicle Safety Log with timely escalations to line manager.
• Use initiative to spot opportunities for improvement and take a pro-active approach to all tasks, focusing on the end result.
• Actively contribute to growth of a functional and efficient team, ensure strong communication across internal sales and admin teams in Commercial Support.
• Continued focus on learning and development.
• Role model KI Values and behaviours.

What we’d love for you to have:

• Education to degree level, with strong focus in maths and English.
• Strong communication skills.
• Ability to problem solve and take ownership.
• Good organization skills.
• Flexibility on working hours/location for any ad-hoc requirements (eg. supporting team members, time on road, attendance at Exhibitions and Conferences etc).
• Ability to build relationships with a broad range of stakeholders.

We’ll provide:

• Enhanced Holiday Pay – 33 days including bank holidays plus the opportunity to purchase more.
• 16 weeks Company Sick Pay after 3 months of service.
• Group Income Protection.
• Enhanced Maternity, Paternity and Adoption packages.
• Life Assurance – 4 x annual salary.
• Defined Contribution Pension Scheme.
• Staff Bonus Scheme.
• Career Progression Routes.
• Employee Assistance Programme through Health Assured.
• Westfield Health Cash Plan.
• Perkbox.
• Access to Costco Membership.
• Wickes Employee Purchase Scheme.
• On site Gyms.
• Wellbeing Initiatives and Mental Health First Aiders.
• Car Salary Sacrifice Scheme.
• Cycle to work scheme.
• On site Car Charging Points.

Knauf Insulation welcomes applications from everyone and is committed to treating everyone equally, regardless of: age; sex; disability; ethnicity; gender identity; religion/belief; sexual orientation; marriage/civil partnership or pregnancy/maternity. In particular, we encourage applications from people from a minority background or from demographics that are underrepresented in the manufacturing industry. We are a Disability Confident Leader (Level 1) and take care to ensure good EDI (Equality, Diversity & Inclusion) practices in all our operations. If you are invited to an interview, a member of our team will be in touch via email to enquire about any access requirements or reasonable adjustments that we can make for your interview.