Quality & Technical Advisor (Permanent) in St. Helens

This exciting role within Knauf Insulation in the Technical Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. Knauf Insulation is proud to be part of the Knauf Group.

Do you enjoy working with technical data? Do you like to provide a 1st class service to internal and external customers? Do you like to keep up to date with the latest building information and regulations? As our Senior Technical Advisor, you will support the strategic aims of the business and deliver technical services to internal departments and external customers, by phone and email.

Technical services range from advice on all KINE products, applications, their certification and compliance with building regulations and include calculations for thermal transmittance and condensation risk where necessary. Your responsibilities will include:

• Delivering technical services offered through answering phone calls and emails or via the most appropriate media.
• Dealing independently with most day-to-day enquiries by drawing upon available technical documentation, the website content and available product data.
• Supporting and guiding activity that helps to grow the technical offering and services in the areas of thermal, acoustic and fire performance.
• Playing an active role in key projects as a senior technical support expert that is engaged in providing advice on suitability for application and compliance.

A full role profile is available upon request from HR/Talent Acquisition.

Experience within the construction industry and ideally in both the domestic and commercial sectors is required, along with:

• Knowledge of building regulations, approved documents and British standards.
• Working knowledge of U Values and condensation analysis.
• Knowledge of the insulation industry and insulation types.
• Working knowledge of RdSAP and SAP.

We offer enhanced holiday pay (33 days including bank holidays plus the opportunity to purchase more), ~16 weeks company sick pay after 3 months of service, life assurance (4 x annual salary), defined contribution pension scheme, staff bonus scheme, career progression routes, employee assistance programme through Health Assured, Westfield Health Cash Plan, on-site gyms, wellbeing initiatives and mental health first aiders, car salary sacrifice scheme, cycle to work scheme, and on-site car charging points.

Knauf Insulation welcomes applications from everyone and is committed to treating everyone equally, regardless of age or disability. We are a Disability Confident Leader (Level 1) and take care to ensure good EDI (Equality, Diversity & Inclusion) practices in all our operations.