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- Tasks: Provide top-notch technical support and advice to customers and internal teams.
- Company: Join Knauf Insulation, a global leader in construction materials with a values-driven culture.
- Benefits: Enjoy 33 days holiday, enhanced sick pay, and career progression opportunities.
- Why this job: Make a real impact in the construction industry while developing your technical expertise.
- Qualifications: Experience in construction and knowledge of building regulations is a plus.
- Other info: Inclusive workplace committed to diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf Insulation in the Technical Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
As our Senior Technical Advisor, you will support the strategic aims of the business and deliver technical services to internal departments and external customers, by phone and email. Technical services range from advice on all KINE products, applications their certification and compliance with building regulations and include calculations for thermal transmittance and condensation risk where necessary.
What you'll be doing:
- Deliver technical services offered through answering phone calls and emails or via the most appropriate media.
- Deal independently with most day-to-day enquiries by drawing upon available technical documentation, the website content and available product data.
- Engage in self-learning and develop technical expertise.
- Support and guide activity that helps to grow the technical offering and services in the areas of thermal, acoustic and fire performance.
- Play an active role in key projects as a senior technical support expert that is engaged in providing advice on suitability for application and compliance.
What we'd love for you to have:
- Experience within the construction industry and ideally in both the domestic and commercial sectors.
- In depth knowledge of construction and the construction industry.
- Knowledge of building regulations, approved documents and British standards.
- Ability to communicate across functions and with senior leadership in an effective way.
- Ability to communicate detailed messages in a clear and coherent way.
- Working knowledge of U Values and condensation analysis.
- Knowledge of the insulation industry and insulation types.
- Knowledge of NHBC, LABC and Premier Standards.
- Working knowledge of RdSAP and SAP.
- Working knowledge of thermal bridging calculations (PSI values).
- An understanding or experience of Continuous Improvement and its main principles.
We’ll provide:
- Enhanced Holiday Pay 33 days including bank holidays plus the opportunity to purchase more.
- 16 weeks Company Sick Pay after 3 months of service.
- Group Income Protection.
- Enhanced Maternity, Paternity and Adoption packages.
- Life Assurance 4 x annual salary.
- Defined Contribution Pension Scheme.
- Staff Bonus Scheme.
- Career Progression Routes.
- Employee Assistance Programme through Health Assured.
- Westfield Health Cash Plan.
- Perkbox.
- Access to Costco Membership.
- Wickes Employee Purchase Scheme.
- On site Gyms.
- Wellbeing Initiatives and Mental Health First Aiders.
- Car Salary Sacrifice Scheme.
- Cycle to work scheme.
- On site Car Charging Points.
Knauf Insulation welcomes applications from everyone and is committed to treating everyone equally, regardless of: age; sex; disability; ethnicity; gender identity; religion/belief; sexual orientation; marriage/civil partnership or pregnancy/maternity. In particular, we encourage applications from people from a minority background or from demographics that are underrepresented in the manufacturing industry. We are a Disability Confident Leader (Level 1) and take care to ensure good EDI (Equality, Diversity & Inclusion) practices in all our operations. If you are invited to an interview, a member of our team will be in touch via email to enquire about any access requirements or reasonable adjustments that we can make for your interview.
Senior Technical Advisor employer: KNAUF INSULATION LIMITED
Contact Detail:
KNAUF INSULATION LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Advisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Knauf Insulation on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Senior Technical Advisor.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your knowledge of building regulations and insulation types. We want to show that we’re not just knowledgeable but also passionate about the industry.
✨Tip Number 3
Show off our problem-solving skills! Think of examples where we’ve tackled technical challenges in the past. This will help us demonstrate our ability to provide that first-class service they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Knauf family.
We think you need these skills to ace Senior Technical Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Technical Advisor role. Highlight your relevant experience in the construction industry and any specific knowledge of building regulations that aligns with what we’re looking for.
Show Your Passion: We love seeing candidates who are genuinely excited about the role. Share your enthusiasm for technical data and how you’ve used it to provide excellent service in previous positions. Let your personality shine through!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to communicate your skills and experiences. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at KNAUF INSULATION LIMITED
✨Know Your Technical Stuff
As a Senior Technical Advisor, you'll need to be well-versed in construction materials and regulations. Brush up on your knowledge of building regulations, U Values, and thermal bridging calculations. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Showcase Your Communication Skills
This role involves communicating with both internal teams and external customers. Prepare examples of how you've effectively communicated complex technical information in the past. Practising clear and coherent explanations will help you stand out during the interview.
✨Demonstrate Your Problem-Solving Ability
Expect to face scenario-based questions where you'll need to demonstrate your problem-solving skills. Think of specific instances where you've tackled technical challenges or provided exceptional service. This will highlight your ability to handle day-to-day enquiries independently.
✨Emphasise Your Willingness to Learn
Knauf values individuals who are eager to learn and grow. Be prepared to discuss how you've approached self-learning in the past and how you plan to continue developing your technical expertise in this role. Showing enthusiasm for continuous improvement will resonate well with the interviewers.