At a Glance
- Tasks: Coordinate luxury trunk shows and ensure an exceptional client experience.
- Company: Join a dynamic team in the luxury fashion industry.
- Benefits: Full-time role with travel opportunities and hands-on experience.
- Other info: Fast-paced environment with a focus on luxury and craftsmanship.
- Why this job: Be part of exciting events and connect with clients globally.
- Qualifications: 1-2 years in client services or events, strong communication skills.
The predicted salary is between 25650 - 31350 £ per year.
Location: London (with frequent travel to the U.S., UAE & EU)
About the Role
We are seeking a highly organised, detail-oriented Trunk Show Specialist to join our growing team. This role is pivotal in supporting the coordination and execution of international trunk shows — with a particular focus on the United States — and ensuring an exceptional client experience throughout. The ideal candidate will have strong administrative and client relations skills, thrive in a fast-paced luxury environment, and be passionate about delivering excellence in both event execution and customer service.
Key Responsibilities
- Trunk Show Coordination: Plan, organise, and oversee all logistical elements of trunk shows, including travel arrangements, accommodation, shipping, and event setup.
- Client Relations: Manage client communication before, during, and after events, ensuring each client receives a seamless and personalised experience.
- Scheduling & Bookings: Handle appointment bookings and manage the client calendar with precision and discretion.
- Administrative Support: Assist with data entry, CRM updates, and documentation related to sales, fittings, and orders.
- Event Support: Work closely with the team to ensure each event runs smoothly, from guest management to on-site coordination.
- Marketing & Presentation: Create visually appealing presentations, invitations, and marketing materials using Canva or InDesign.
- Travel: Accompany the team to trunk shows across the U.S. and assist with on-the-ground logistics and client management.
Key Skills & Requirements
- Minimum 1-2 years of experience in client services, luxury retail, events, or a similar role.
- Strong proficiency in Excel and Microsoft Office Suite.
- Working knowledge of Canva or Adobe InDesign.
- Excellent communication and interpersonal skills.
- Highly organised with strong attention to detail and the ability to manage multiple priorities.
- Proactive, driven, and able to work independently as well as collaboratively in a small team.
- Flexibility to travel frequently and work across multiple time zones.
Personal Attributes
- Professional, polished, and client-focused demeanour.
- Passion for luxury fashion, tailoring, and craftsmanship.
- Solution-oriented mindset with a “can-do” attitude.
- Discreet, reliable, and trustworthy with client information.
Seniority level: Entry level
Employment type: Full-time
Industries: Retail
Trunk Show Specialist employer: Knatchbull (Prev. The Deck London)
As an RTW Product Developer at our company, you will thrive in a dynamic and collaborative environment that values creativity and innovation. We offer competitive benefits, a supportive work culture that encourages professional growth, and the opportunity to work closely with industry-leading suppliers and factories. Located in a vibrant fashion hub, our team is dedicated to producing high-quality garments while fostering a culture of continuous improvement and excellence.
Contact Details:
Knatchbull (Prev. The Deck London) Recruitment Team
