At a Glance
- Tasks: Coordinate luxury trunk shows and ensure an exceptional client experience.
- Company: Join a dynamic team in the luxury fashion industry.
- Benefits: Full-time role with travel opportunities and a chance to work in luxury events.
- Other info: Frequent travel to the U.S., UAE & EU for trunk shows.
- Why this job: Be part of exciting international events and enhance your client relations skills.
- Qualifications: 1-2 years in client services or luxury retail, strong organisational skills.
The predicted salary is between 25650 - 31350 £ per year.
Location: London (with frequent travel to the U.S., UAE & EU)
About the Role
We are seeking a highly organised, detail-oriented Trunk Show Specialist to join our growing team. This role is pivotal in supporting the coordination and execution of international trunk shows — with a particular focus on the United States — and ensuring an exceptional client experience throughout. The ideal candidate will have strong administrative and client relations skills, thrive in a fast-paced luxury environment, and be passionate about delivering excellence in both event execution and customer service.
Key Responsibilities
- Trunk Show Coordination: Plan, organise, and oversee all logistical elements of trunk shows, including travel arrangements, accommodation, shipping, and event setup.
- Client Relations: Manage client communication before, during, and after events, ensuring each client receives a seamless and personalised experience.
- Scheduling & Bookings: Handle appointment bookings and manage the client calendar with precision and discretion.
- Administrative Support: Assist with data entry, CRM updates, and documentation related to sales, fittings, and orders.
- Event Support: Work closely with the team to ensure each event runs smoothly, from guest management to on-site coordination.
- Marketing & Presentation: Create visually appealing presentations, invitations, and marketing materials using Canva or InDesign.
- Travel: Accompany the team to trunk shows across the U.S. and assist with on-the-ground logistics and client management.
Key Skills & Requirements
- Minimum 1-2 years of experience in client services, luxury retail, events, or a similar role.
- Strong proficiency in Excel and Microsoft Office Suite.
- Working knowledge of Canva or Adobe InDesign.
- Excellent communication and interpersonal skills.
- Highly organised with strong attention to detail and the ability to manage multiple priorities.
- Proactive, driven, and able to work independently as well as collaboratively in a small team.
- Flexibility to travel frequently and work across multiple time zones.
Personal Attributes
- Professional, polished, and client-focused demeanour.
- Passion for luxury fashion, tailoring, and craftsmanship.
- Solution-oriented mindset with a “can-do” attitude.
- Discreet, reliable, and trustworthy with client information.
Seniority level: Entry level
Employment type: Full-time
Industries: Retail
Trunk Show Specialist employer: Knatchbull (Prev. The Deck London)
Join a dynamic and innovative team in the heart of London, where your role as a Trunk Show Specialist will not only enhance your skills in luxury retail and client relations but also offer you the chance to travel internationally. Our company fosters a collaborative work culture that values excellence and attention to detail, providing ample opportunities for personal and professional growth in a fast-paced environment. With a focus on delivering exceptional client experiences, we ensure that every team member is supported and empowered to thrive in their role.
Contact Details:
Knatchbull (Prev. The Deck London) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trunk Show Specialist
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Knatchbull (Prev. The Deck London), so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Knatchbull (Prev. The Deck London)!
We think you need these skills to ace Trunk Show Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Knatchbull (Prev. The Deck London), customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Knatchbull (Prev. The Deck London) and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Knatchbull (Prev. The Deck London) that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Knatchbull (Prev. The Deck London)
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
