At a Glance
- Tasks: Ensure smooth logistics operations and improve efficiency through technical and supervisory skills.
- Company: Join KNAPP, a global leader in logistics technology with a supportive culture.
- Benefits: Enjoy a competitive salary, private healthcare, pension contributions, and lifestyle discounts.
- Other info: Opportunities for international travel and career growth in a fast-paced environment.
- Why this job: Make a real impact in logistics while working with cutting-edge technology and a dynamic team.
- Qualifications: NVQ/BTEC Level 3 in IT or relevant experience; knowledge of logistics and software support is essential.
The predicted salary is between 45000 - 50000 £ per year.
The Logistic Operations Engineer (LOE) will ensure a company's logistic operations, such as manufacturing and shipping, work properly and meet customers’ and KNAPP specifications, which are measured through key performance indicators. An Operations Engineer handles all matters related to the logistic operations and its machinery, including Incident, Problem, and Change Management. The role combines supervisory, technical, training, and administrative responsibilities. Another function is the coordination between KNAPP and its customer to fine-tune the operations.
They work as part of a team for a KNAPP customer and interact with Hotline (HQ) and computer systems, software, physical technology (machinery), engineers, and end users to increase stability, efficiency, and establish best practices. Operations engineers can train other employees to use existing, changed, or new software and machinery integration.
Key responsibilities:- Increase stability
- Identify operational issues by observing and analysing the system function and performance of results
- Continuously analyse and improve the operational process (measure = throughput)
- Lead and supervise troubleshooting procedures such as Incident Management (measure = time to resolve, SLA)
- Lead and supervise troubleshooting procedures such as Problem Management (measure = time to complete development cycle)
- Lead and supervise troubleshooting procedures such as Change Management (measure = % of successful CRs)
- Identify operational priorities by assessing operational objectives (measure = uptime)
- Continuous Improvement Process (measure = ITIL compliance, TPX Dashboard)
- Investigate complaints and suggestions
- Promote equality and diversity as part of the culture of the organisation
- Partner with the Heads of Department and KAMs to identify opportunities that will support improvement in both organisational and people performance, ultimately supporting the overall business objectives
- Head up the administration and consultation process for department/team restructures where required
- Lead the management of long-term absence, utilising our Occupational Health partnership when needed, also working closely with the HR Coordinator to manage and reduce short-term absence
- Produce reports and data analysis as required
- Manage day-to-day operations while having capacity to support wider HR initiatives both in the UK and globally
- National and occasional international travel will be required
- NVQ/BTEC/C&G Level 3 in an IT discipline essential (Degree level preferable) or 3-5 years’ experience in IT
- An understanding of warehouse operations and supply chain management
- Technical knowledge of Linux and Windows operating systems
- Technical knowledge of SQL Databases
- 1+ years’ experience in software application support and incident investigation
- 3-5 years related experience in logistics, high volume manufacturing, distribution, production planning, and/or transportation environment would be desirable
- Understanding of programming languages (Java, Python, PL/SQL, C++)
- Knowledge of WMS and WCS
- An appreciation of networking and server infrastructure
- Operational experience within an automated distribution facility
- ITIL Foundation
- Appreciation – Recognises the achievement of others
- Creativity – Is resourceful and innovative
- Courage – Willing to learn and try new things
- Openness – Always approachable and helpful
- Reliability – Consistently gives their best
- KNAPP will contribute up to 6% pension
- Private healthcare, including optical, dental, and hearing cover
- Life Assurance
- Cash-back Health care scheme, including private medical excess cover
- Benefit portal offering lifestyle discounts, including a training portal
- Employee assistance programme
- Ride-to-Work
- Employee referral scheme
- Employee of the Quarter awards
Information: KNAPP U.K. Limited, Donington Park, Great Britain, Fulltime
Logistics Operations Engineer employer: KNAPP
KNAPP U.K. Limited offers an exceptional work environment for a Home-Based Logistics Systems Start-Up Engineer, combining the flexibility of remote work with the opportunity to collaborate in person at our Chalgrove office and various customer sites across the UK and Europe. Our culture fosters innovation and teamwork, providing ample opportunities for professional growth and development while working on cutting-edge software solutions. Join us to be part of a dynamic team that values your contributions and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Operations Engineer
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like KNAPP and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at KNAPP!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like KNAPP keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Operations Engineer
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to KNAPP:This is your chance to really connect with the team at KNAPP. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at KNAPP
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with KNAPP.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show KNAPP that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at KNAPP. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
