At a Glance
- Tasks: Ensure smooth logistics operations and improve efficiency through technical and supervisory roles.
- Company: Join KNAPP, a leader in innovative logistics solutions with a supportive culture.
- Benefits: Enjoy competitive pay, private healthcare, pension contributions, and lifestyle discounts.
- Other info: Opportunities for global travel and career growth in a collaborative team.
- Why this job: Make a real impact in logistics while developing your skills in a dynamic environment.
- Qualifications: NVQ/BTEC Level 3 in IT or 3-5 years of relevant experience required.
The predicted salary is between 45000 - 50000 £ per year.
The Logistic Operations Engineer (LOE) will ensure a company's logistic operations (provided by KNAPP), such as manufacturing and shipping, work properly and meet customers’ and KNAPP specifications, which are measured through key performance indicators. An Operations Engineer handles all matters related to the logistic operations and its machinery such as Incident, Problem and Change Management. The role of an LOE combines supervisory, technical, training and administrative responsibilities. Another function is the coordination between KNAPP and its customer to fine-tune the operations. They work as part of a team for a KNAPP customer and interact with Hotline (HQ) and computer systems, software, physical technology (machinery), engineers and end users to increase stability, efficiency and establish best practices. Operations engineers can train other employees to use existing, changed or new software and machinery integration.
Key responsibilities
- Increase stability
- Identify operational issues by observing and analysing the system function and performance of results:
- Continuously analyse and improve the operational process (measure = throughput)
- Lead and supervise troubleshooting procedures such as:
- Incident Management (measure = time to resolve, SLA)
- Problem Management (measure = time to complete development cycle)
- Change Management (measure = % of successful CRs)
- Identify operational priorities by assessing operational objectives (measure = uptime)
- Continuous Improvement Process (measure = ITIL compliance, TPX Dashboard)
- Investigate complaints and suggestions
- Promote equality and diversity as part of the culture of the organisation
- Partner with the Heads of Department and KAMs to identify opportunities that will support improvement in both organisational and people performance, ultimately supporting the overall business objectives
- Head up the administration and consultation process for department/team restructures where required
- Lead the management of long-term absence, utilising our Occupational Health partnership when needed, also working closely with the HR Coordinator to manage and reduce short-term absence
- Produce reports and data analysis as required
- Time for project work and improving ways of working is essential, so you need to effectively manage the day to day and have capacity to step up to support wider HR initiatives both in the UK and globally
- Working as part of a global organisation national and occasional international travel will be required
Skills, qualifications and experience
- NVQ/BTEC/C&G Level 3 in an IT discipline essential (Degree level preferable) or 3-5 years’ experience in IT
- An understanding of warehouse operations and supply chain management
- Technical Knowledge of Linux and Windows operating systems
- Technical knowledge of SQL Databases
- Desirable:
- 1+ years’ experience in software application support and incident investigation
- 3-5 years related experience in logistics, high volume manufacturing, distribution, production planning and/or transportation environment would be desirable
- Understanding of programming languages (Java, Python, PL/SQL, C++)
- Knowledge of WMS and WCS
- An appreciation of networking and server infrastructure
- Operational experience within an automated distribution facility
- ITIL Foundation
Important behaviours to have in line with our company values
- Appreciation – Recognises the achievement of others
- Creativity – Is resourceful and innovative
- Courage – Willing to learn and try new things
- Openness – Always approachable and helpful
- Reliability – Consistently gives their best
Company benefits
- KNAPP will contribute up to 6% pension
- Private healthcare, including optical, dental and hearing cover
- Life Assurance
- Cash-back Health care scheme, including private medical excess cover
- Benefit portal offering lifestyle discounts, including a training portal
- Employee assistance programme
- Ride-to-Work
- Employee referral scheme
- Employee of the Quarter awards
Logistics Operations Engineer employer: KNAPP AG
At KNAPP, we pride ourselves on being an exceptional employer, offering a dynamic work environment where Logistics Operations Engineers can thrive. Our commitment to employee growth is evident through comprehensive training opportunities and a culture that promotes creativity and collaboration. With competitive benefits such as private healthcare, a generous pension contribution, and a supportive team atmosphere, working at our UK location not only enhances your career but also ensures a fulfilling and rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Operations Engineer
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like KNAPP AG and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at KNAPP AG!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like KNAPP AG keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Operations Engineer
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to KNAPP AG:This is your chance to really connect with the team at KNAPP AG. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at KNAPP AG
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with KNAPP AG.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show KNAPP AG that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at KNAPP AG. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
