At a Glance
- Tasks: Manage key client relationships and drive business success in intralogistics.
- Company: Join Dürkopp Fördertechnik, a leading innovator in intralogistics solutions.
- Benefits: Enjoy competitive salary, private healthcare, and a supportive team environment.
- Other info: Willingness to travel within the UK and Ireland is essential.
- Why this job: Be part of a fast-growing industry with opportunities for professional growth and collaboration.
- Qualifications: Degree in engineering or business; experience in technical sales or account management required.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced and dynamic Key Account Manager to join our team and take responsibility for developing and maintaining relationships with key clients and prospects in the United Kingdom and Ireland. The primary focus of the role is to drive the technical and commercial success of Dürkopp Fördertechnik (DFT) Intralogistics solutions, tailored to meet the needs of prominent customers in the region, such as Marks & Spencer, Next, Sainsbury's, Nike UK, Inditex (Zara) and more. Dürkopp Fördertechnik (DFT) is a 100% subsidiary of KNAPP. The position combines technical sales expertise with relationship management and requires close collaboration with a local engineer in a UK-based office (nearby Leicester, region West Midlands) as well as the DFT headquarters team in Bielefeld, Germany.
Key Responsibilities
- Customer Relationship Management
- Build, develop, and maintain strong, long-lasting relationships with existing customers, prospects, and industry stakeholders.
- Serve as the primary point of contact for key accounts, ensuring a high level of customer satisfaction.
- Business Development
- Identify and pursue new business opportunities within the UK and Irish markets.
- Expand the DFT customer network and establish long-term partnerships with potential clients.
- Technical Consultation and Project Management Support
- Collaborate with customers to identify technical requirements and propose tailored intralogistics solutions.
- Manage and oversee intralogistics projects, ensuring alignment with customer expectations, budgets, and timelines.
- Work closely with the local engineer to deliver seamless technical support during the sales and implementation process.
- Active involvement in Service and Retrofit opportunities.
- Sales Strategy and Reporting
- Develop and execute sales strategies to achieve defined targets.
- Prepare regular sales forecasts, reports, and updates for management.
- Cross-functional Collaboration
- Partner with the technical and sales teams at the Bielefeld headquarters to align on product offerings and project execution.
- Stay updated on industry trends and technological advancements to maintain a competitive edge.
Education & Experience
- Degree in engineering, business, or a related field, or equivalent technical qualifications.
- Proven experience in technical sales, key account management, or a similar role in the intralogistics or automation industry.
Skills & Knowledge
- Strong understanding of intralogistics systems and technical concepts (e.g., conveyors, sensors, automation solutions).
- Excellent interpersonal and communication skills, with the ability to build trust and rapport with diverse stakeholders.
- Proficiency in project management and a customer-focused approach.
- Fluency in English is required; additional German skills are an advantage.
- General willingness to travel in the UK and Ireland, at least every 2 months for 2 days business trip to the DFT headquarters in Germany.
What We Offer
- A challenging and rewarding role in a fast-growing, innovative industry.
- Opportunities for professional growth and career advancement.
- A supportive team environment with a local office and strong collaboration with the headquarters in Germany.
- Competitive salary and performance-based incentives.
Company Benefits
- KNAPP will contribute up to 6% pension.
- Private healthcare, including optical, dental and hearing cover.
- Life Assurance.
- Cash-back Health care scheme, including private medical excess cover.
- Benefit portal offering lifestyle discounts, including a training portal.
- Employee assistance programme.
- Ride-to-Work.
- Employee referral scheme.
- Employee of the Quarter awards.
About the Application Process
- First online interview will be held with DFT headquarters in Germany.
- The second interview is conducted in cooperation with KNAPP UK.
- The contractual partner will be KNAPP UK.
Key Account Manager UK – Intralogistics employer: KNAPP AG
Dürkopp Fördertechnik (DFT) is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. Located near Leicester in the West Midlands, employees benefit from a supportive team culture, opportunities for professional growth, and a competitive salary package that includes private healthcare and pension contributions. With a focus on developing strong client relationships and delivering tailored intralogistics solutions, DFT empowers its Key Account Managers to thrive in a fast-growing industry while enjoying the advantages of working closely with a global headquarters in Germany.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager UK – Intralogistics
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to KNAPP AG as a field sales pro!
✨Scout Out the Competition
Research potential competitors for KNAPP AG and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up KNAPP AG’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Key Account Manager UK – Intralogistics
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at KNAPP AG, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at KNAPP AG, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at KNAPP AG.
How to prepare for a job interview at KNAPP AG
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that KNAPP AG offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in KNAPP AG but also helps you get a feel for whether you’d thrive in that environment.
