At a Glance
- Tasks: Build and nurture customer relationships while representing KNAPP and enhancing service offerings.
- Company: Join a forward-thinking company that values creativity and collaboration.
- Benefits: Local benefits available; connect with management for details.
- Other info: Embrace a culture of appreciation, creativity, and continuous learning.
- Why this job: Make a real impact by driving customer satisfaction and developing innovative solutions.
- Qualifications: Commercial/technical education and strong knowledge of KNAPP products required.
The predicted salary is between 35000 - 45000 £ per year.
Cultivating and maintaining a relationship with the customer through regular customer contact and registration of customer satisfaction in close cooperation with headquarters. Acting in line with the company strategy and corporate values. Duties and responsibilities include, but are not limited to:
- Assuming the role of Account Manager for assigned customers
- Maintaining and developing customer relationships based on the assigned customers
- Representing KNAPP and Customer Service
- Market observation, reporting and active involvement in the development of new services
- Regular market presence (visits to customers, trade fairs and subsidiaries)
- Close cooperation with Account and/or Service Managers of KNAPP UK
- Information management within KNAPP as well as between KNAPP and the headquarters and customers related to all CS Service Modules
- Recognising sales opportunities and selling small-scale projects, trainings and consulting as well as contributing actively to the sale of all service products
- Creation of offers, observing the urgency of offers, status maintenance and analysis as well as invoice release – offer project management
- Responsible for creating budgets related to order receipt and sales
- Responsible for fulfilling the order receipt goals based on the task matrix for assigned customers
- Active interface with the sales department
Skills, qualifications and experience:
- Commercial/technical education
- Excellent knowledge of the KNAPP products, systems and internal process sequences
- Knowledge of intralogistical processes and solutions
- Excellent dealing with business partners and in-house interfaces
- Knowledge of tools used in his/her own professional field
Important behaviours to have in line with our company values:
- Appreciation – Recognises the achievement of others
- Creativity – Is resourceful and innovative
- Courage – Willing to learn and try new things
- Openness – Always approachable and helpful
- Reliability – Consistently gives their best
Some locations have local benefits; please speak to a member of the management team.
Account Manager in Chalgrove employer: KNAPP AG
At KNAPP, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As an Account Manager, you will enjoy opportunities for professional growth while working closely with our dedicated team to enhance customer relationships and drive service excellence. Our commitment to employee development, coupled with the unique benefits offered at our UK location, makes KNAPP a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Chalgrove
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend trade fairs, workshops, or even local meetups. The more you engage with potential customers and colleagues, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your knowledge! When you get the chance to chat with someone from KNAPP or a related field, make sure to highlight your understanding of their products and services. This will demonstrate your genuine interest and expertise, making you stand out as a candidate.
✨Tip Number 3
Follow up after meetings or events. A quick email thanking someone for their time can go a long way. It keeps you on their radar and shows that you’re proactive and serious about building relationships, which is key for an Account Manager.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us at KNAPP. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Account Manager in Chalgrove
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in customer relationship management and any relevant skills that align with our company values. We want to see how you can bring your unique flair to our team!
Showcase Your Knowledge:Demonstrate your understanding of KNAPP products and intralogistical processes in your application. We love candidates who can show they’ve done their homework and understand what we do. This will set you apart from the crowd!
Be Authentic:Let your personality shine through in your written application. We value creativity and openness, so don’t be afraid to express your thoughts and ideas. Show us who you are and how you can contribute to our culture at StudySmarter!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at KNAPP AG
✨Know Your Stuff
Make sure you have a solid understanding of KNAPP's products and services. Brush up on the technical aspects and intralogistical processes, as this will show your potential employer that you're genuinely interested and knowledgeable about what they do.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Show appreciation for their time and be open in your communication. This aligns with the company values and demonstrates your ability to cultivate relationships, which is key for an Account Manager.
✨Showcase Your Creativity
Be prepared to discuss how you've been resourceful in past roles. Think of examples where you’ve innovated or solved problems creatively. This will highlight your alignment with the company's value of creativity and your ability to contribute to new service development.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the team dynamics or how success is measured for an Account Manager, which can also give you insight into the company culture.