At a Glance
- Tasks: Manage inbound sales enquiries and support the sales team in a fast-paced environment.
- Company: Dynamic MRO supplies business located in Trafford Park, Manchester.
- Benefits: Competitive salary, career progression, ongoing training, and a supportive team.
- Other info: Fast-paced environment with excellent transport links and opportunities for development.
- Why this job: Join a thriving team and make a real impact in sales growth.
- Qualifications: 5 years experience in MRO sales and strong skills in Sage, Salesforce, and Excel.
The predicted salary is between 28500 - 34000 £ per year.
Location: Trafford Park, Manchester
Reporting To: General Manager
Role Overview
We are seeking a highly motivated and customer-focused Internal Sales Executive to join our fast-paced MRO supplies business based in Trafford Park, Manchester. This role is critical to supporting sales growth, managing a high volume of enquiries, and delivering outstanding service in a busy, commercially driven environment. This position requires a minimum of 5 years experience within a fast-paced MRO (Maintenance, Repair & Operations) environment, alongside strong system and data management skills including Sage, Salesforce, and Excel.
Key Responsibilities
- Manage high volumes of inbound sales enquiries via phone, email, and CRM
- Prepare, track, and follow up quotations to maximise conversion rates
- Proactively upsell and cross-sell across a broad MRO product range
- Process orders accurately using Sage (ERP system)
- Maintain pipeline and customer data in Salesforce CRM
- Track orders and communicate proactively with customers
- Use Excel for sales reporting, margin analysis, and customer insights
- Support external sales team and re-engage dormant accounts
- Collaborate with purchasing, warehouse, and logistics teams
Key Skills & Experience
- Minimum 5 years experience in a fast-paced MRO / industrial supplies environment
- Proven internal sales or sales support experience
- Strong working knowledge of Sage, Salesforce CRM, and Microsoft Excel
- Excellent communication and organisational skills
- Ability to manage high volumes of enquiries under pressure
- Strong commercial awareness and attention to detail
Personal Attributes
- Highly organised and detail-oriented
- Results-driven and proactive
- Comfortable working in a fast-paced environment
- Team player with a customer-first mindset
- Quick learner and adaptable
What We Offer
- Competitive salary
- Career progression opportunities
- Ongoing training and development
- Fast-paced, supportive team environment
- Trafford Park location with excellent transport links
Inside Sales Representative in Manchester employer: KN Engineering Solutions
Join our dynamic team in Trafford Park, Manchester, where we prioritise employee growth and development in a fast-paced MRO supplies environment. We offer competitive salaries, ongoing training, and a supportive work culture that values collaboration and customer focus, making it an excellent place for motivated individuals to thrive and advance their careers.
