At a Glance
- Tasks: Provide top-notch service and support for high-pressure waterjet cutting systems.
- Company: Join KMT Waterjet, a leader in innovative cutting technology.
- Benefits: Enjoy extensive training, a company vehicle, and a friendly team atmosphere.
- Why this job: Make a real impact by helping customers maximise their equipment's potential.
- Qualifications: Technical education in mechanics/electronics and a customer-focused attitude.
- Other info: Travel opportunities and a dynamic international work environment await you.
The predicted salary is between 30000 - 42000 £ per year.
Aftersales & Service Engineer UK (m/f/d)
Join to apply for the Aftersales & Service Engineer UK (m/f/d) role at KMT Waterjet
KMT Waterjet is a company belonging to the American group SHAPE Technologies. Our electro-hydraulic high pressure pumps and other advanced accessories for waterjet cutting systems have set the industry standard for over fifty years. From its European headquarters in Bad Nauheim, near Frankfurt, Germany, KMT GmbH offers their products mainly to machine tool manufacturers, and also directly to customers who want to use the advantages of waterjet cutting technology to process their product. As a sales and service company KMT in the EMEA region employs approximately 70 employees across Europe with a total of 9 branches in 6 European countries as well as UAE and India.
In UK We Are Looking For An After Sales & Service Engineer (m/f/d) for High Pressure Waterjet Cutting Systems
Major Duties and Responsibilities
- Service work, to include preventative maintenance, machine inspections and new installations on customer sites.
- Troubleshoot, fix and report machine failures on site in person and remotely by telephone.
- Providing professional technical support to KMT customers to minimize downtime, with a pro-active approach to maintenance work.
- Promoting the sales of KMT spare parts and maintenance programs.
- Supporting the professional image of the KMT technical Service department and KMT genuine products.
- Be prepared for extensive travel and working away from home when required.
- Build trustworthy customer relationships through repeated service, sales and courtesy visits.
Required Skills And Qualifications
- Technical education in the field of mechanics and/or electronics.
- Electrical qualification is preferred but not essential.
- Practical knowledge in mechanical, electrical and hydraulic engineering.
- Customer orientated with a professional & positive attitude.
- Good organizational skills.
- Familiar with Microsoft office software.
- Good written and oral communication skills.
- Flexible in location of work, must be willing to travel and prepared to stay away from home as required.
- Driving license is an essential requirement.
- Good command of English language is a must for internal company communication – any additional language skills are a benefit.
We Offer
- Extensive ongoing training program provided regionally and at our head office in Germany.
- A fully expensed company vehicle with all tools.
- Laptop and mobile phone.
- Company workwear.
- Friendly working atmosphere in a dynamic international and multicultural team.
- Team spirit, long-term prospects as well as interesting incentive bonus schemes.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Engineering and Information Technology
Industries
- Machinery Manufacturing
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Aftersales & Service Engineer UK (m/f/d) employer: KMT Waterjet
Contact Detail:
KMT Waterjet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales & Service Engineer UK (m/f/d)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching KMT Waterjet and understanding their products. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your technical skills! Since this role involves troubleshooting and maintenance, brush up on your mechanical and electrical knowledge. Be ready to demonstrate your expertise during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at KMT Waterjet.
We think you need these skills to ace Aftersales & Service Engineer UK (m/f/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftersales & Service Engineer role. Highlight your technical education and any relevant experience in mechanics or electronics. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer-oriented attitude and your problem-solving skills. Let us know why you're excited about working with KMT Waterjet and how you can contribute to our team.
Show Off Your Communication Skills: Good written communication is key for this role, so make sure your application is clear and professional. We love candidates who can express themselves well, so don’t hold back on showing us your best writing!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at KMT Waterjet
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to mechanics, electronics, and hydraulic engineering. Be ready to discuss specific experiences where you've applied this knowledge, especially in troubleshooting or maintenance scenarios.
✨Show Off Your Customer Skills
Since the role involves building relationships with customers, think of examples where you've provided excellent customer service. Highlight your ability to communicate effectively and maintain a positive attitude, even in challenging situations.
✨Be Ready to Travel
This job requires extensive travel, so be prepared to discuss your flexibility and willingness to work away from home. Share any past experiences that demonstrate your adaptability and how you manage work-life balance while on the road.
✨Ask Smart Questions
Prepare thoughtful questions about KMT Waterjet's products, services, and company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers!