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- Tasks: Support medical consultants with administration tasks in a fast-paced environment.
- Company: Join KMS Professionals, a friendly team dedicated to private healthcare.
- Benefits: Enjoy 25+ days holiday, profit share, and subsidised medical insurance.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: 1 year of admin experience and strong communication skills required.
- Other info: Dynamic role with in-house training and great career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Director – KMS Professionals Ltd. Supporting consultants in private practice.
Do you have an interest in learning more about private medical healthcare and working to support a wide variety of medical specialties?
Do you have a minimum of 1 years administration experience in a fast paced environment?
Do you have a talent for multi tasking, administration, communicating with people and teamwork?
We are looking for another happy, smiley and cheerful team member, with a good sense of humour who can be empathetic and compassionate when required to join our growing team!
The successful candidate will undergo a thorough in-house training program to enable them to undertake the medical administration involved with running Consultants\’ Private Practices.
This is a fast-paced environment where you will deal with a constant flow of enquiries from many patients, hospitals and consultants over the telephone and email as we are a remote service supporting Private Medical Consultants based all over the UK.
This role focuses on efficient and accurate administration duties which after training includes but is not limited to:
- Answering telephone enquiries for consultants’ private practices
- Making appointments
- Accurate recording of patient data
- Proof reading and sending letters
- Ensuring results are available for clinics
- Booking operations and procedures
Computer literacy, communication and multi-tasking is essential due to the nature of the role as you will need to swap between different IT systems, phone calls, emails and tasks.
Essential requirements:
- Delivering exceptional customer service to people at all levels
- Having excellent written and verbal communication skills
- Handling calls and alternative communication with sensitivity and compassion
- Working with tact and discretion, maintaining patient confidentiality and GDPR legislation
- Taking ownership of tasks with the ability to prioritise
- Working to tight deadlines, whilst always remaining calm
- To work well as part of a team but also the initiative to work alone
- Have a proven commitment in previous employment
KMS Professionals recognises the importance of its staff and offers the following additional benefits:
- 25 days + bank holidays annual leave (increasing to 28 days + BH at 5 years service)
- Buy additional holiday for the following year\’s annual leave
- Annual profit share bonus
- Subsidised private medical insurance
- A friendly, supportive work team with a great and fun working environment
- Social committee with events organised throughout the year
- Free parking
- Pension scheme
- Proven in house training program
- Supported medical terminology qualification
- Regular developmental appraisals and review
Applications are invited by sending your CV to Alana Copeland. You are also welcome to call for an informal chat on 01622 722350 or visit our website at: www.kmsprofessionals.co.uk.
37.5 hours per week. Office hours are Monday – Friday from 8am to 6pm so you will work your hours between those times on a shift rotation.
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Medical Administrator employer: KMS Professionals Ltd
Contact Detail:
KMS Professionals Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on KMS Professionals. Understand their values and what they do. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to medical administration and customer service. Think about examples from your past experience that showcase your skills in multitasking and communication.
✨Tip Number 3
Show your personality! KMS is looking for a cheerful and empathetic team member. Don’t be afraid to let your sense of humour shine through during the interview. It’s all about fitting into their friendly culture!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Medical Administrator
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t be afraid to let your cheerful and smiley side shine through in your application. A good sense of humour can go a long way, especially in a role that requires empathy and compassion.
Tailor Your CV: Make sure your CV highlights your administration experience and any relevant skills. We’re looking for someone who can multitask and communicate effectively, so showcase those abilities clearly!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, especially since this role involves handling a lot of information. Make sure your points are easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can find more info about the role and our team there!
How to prepare for a job interview at KMS Professionals Ltd
✨Know Your Stuff
Before the interview, make sure you research KMS Professionals Ltd. and their approach to private medical healthcare. Familiarise yourself with the role of a Medical Administrator and the specific tasks mentioned in the job description. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Communication Skills
Since this role involves a lot of communication, practice articulating your thoughts clearly. Prepare examples from your past experience where you successfully handled calls or emails, especially in sensitive situations. This will demonstrate your ability to communicate effectively and empathetically.
✨Demonstrate Your Multi-Tasking Ability
Think of scenarios where you had to juggle multiple tasks at once. Be ready to discuss how you prioritised your workload and maintained accuracy under pressure. This is crucial for a fast-paced environment like the one at KMS Professionals, so showcasing this skill will be key.
✨Bring Your Cheerful Personality
KMS Professionals is looking for a happy, smiley team member, so don’t shy away from showing your personality during the interview. Share a light-hearted story or a moment that reflects your sense of humour and empathy. This will help you connect with the interviewers and show that you fit their team culture.