At a Glance
- Tasks: Provide admin support to the Occupational Health team and manage client bookings.
- Company: KML Occupational Health, a leader in health services with a focus on employee wellbeing.
- Benefits: Full-time role with flexible working, competitive salary, and a supportive work environment.
- Other info: Inclusive culture that values diversity and promotes personal growth.
- Why this job: Join a dynamic team making a real difference in workplace health and wellbeing.
- Qualifications: Previous admin experience, good communication skills, and IT proficiency required.
The predicted salary is between 30000 - 40000 £ per year.
KML Occupational Health are an audited and accredited Occupational Health Services Provider delivering multiple services that cross both physical and mental health. We operate in multiple industries and business sectors, providing national coverage. KML also provide advice, support and assistance to reduce employee sickness absence levels. This includes health promotion talks and health promotion campaigns.
This is a Full-time permanent position from Monday to Friday offering 1 day flexible working.
This role will provide comprehensive administrative support to the KML Occupational Health (OH) Team, working closely with the OH Services Manager to ensure seamless service delivery.
Responsibilities include managing client booking requests, coordinating clinician diaries, overseeing clinic days, and organising the clinical mobile unit. The role will also handle logistical and geographical planning to optimise service efficiency, while maintaining clear communication with clients in line with contractual agreements.
You will develop a strong understanding of Occupational Health including medicals, assessments, regulations, and mandatory requirements and ensure all processes align with compliance standards.
Duties & Responsibilities
- Greeting visitors to the office in a friendly, professional, hospitable manner.
- Being a main point of contact for internal and external queries.
- General administration – answer the phone and email queries, take messages, scanning, typing letters, filing and handling of sensitive documents, booking appointments and sending out confirmation letters.
- Act as business interface so as to filter general information, requests and queries and escalate these as appropriate.
- Liaising with sites and project teams for appointments, scheduling medicals and maintaining recall.
- Organise and management of client booking requests, clinician diaries, clinic days and the clinical mobile unit.
- Management of OPAS G2 database.
- Raising purchase orders and processing incoming invoices.
- Supplier on boarding processes: Pre-Qualification Questionnaire Vetting, Insurances, Track sheet (expiry/renewals/new & existing suppliers).
- Liaising with third party medical professionals and clinics e.g. counsellors, physiotherapists, etc.
- Reviewing and triaging medical questionnaires and results to ensure all the necessary information has been received and issuing fitness certificates.
- Ordering of medical equipment and consumables including organising and keeping calibration records updated and regular stock checks.
- Organise couriers when required.
- Good and accurate record keeping and adhere to KML OH confidentiality agreement.
Requirements
Essential:
- Previous experience working as an administrator
- Own transport or ability to get to all office locations
- Reliable, punctual, organised and presentable
- Good verbal and written communication skills
- Can follow written and verbal instructions
- Good IT skills and knowledge of Microsoft Office especially Excel
- Able to work independently and as part of a team
Desirable:
- Previous experience in a health care or medical practice environment
Diversity & Inclusion
We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. KML welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.
Occupational Health Administrator in Guildford employer: KML Occupational Health Ltd
KML Occupational Health is an exceptional employer that prioritises employee well-being and professional growth within a supportive and inclusive work culture. With a commitment to health promotion and a flexible working environment, employees benefit from comprehensive training opportunities and the chance to make a meaningful impact in various industries. Located in a vibrant area, KML fosters a collaborative atmosphere where every team member is valued and encouraged to thrive.
Contact Details:
KML Occupational Health Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Occupational Health Administrator in Guildford
✨Tip Number 1
Network like a pro! Reach out to people in the Occupational Health field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching KML and understanding their services. Show us you’re genuinely interested in what we do and how you can contribute to our mission of promoting health and reducing sickness absence.
✨Tip Number 3
Practice your communication skills! As an Occupational Health Administrator, you’ll be the face of our team. Role-play common scenarios with a friend to boost your confidence and ensure you come across as professional and approachable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
We think you need these skills to ace Occupational Health Administrator in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Occupational Health Administrator role. Highlight relevant experience and skills that match the job description, like your admin skills and any healthcare experience you might have.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your understanding of Occupational Health and how you can contribute to KML's mission.
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure to demonstrate your verbal and written communication skills in your application. Use clear and professional language, and don’t forget to proofread!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and stands out in the crowd!
How to prepare for a job interview at KML Occupational Health Ltd
✨Know Your Stuff
Familiarise yourself with the basics of Occupational Health. Understand the key responsibilities of the role, such as managing client bookings and liaising with medical professionals. This will show that you're genuinely interested and prepared.
✨Showcase Your Admin Skills
Be ready to discuss your previous administrative experience. Highlight your organisational skills and how you've managed multiple tasks in a busy environment. Mention any specific software you’ve used, especially if it relates to Microsoft Office or databases.
✨Communication is Key
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, whether it's handling queries or coordinating with teams.
✨Emphasise Your Reliability
KML values punctuality and reliability. Be prepared to discuss how you manage your time and ensure tasks are completed on schedule. Share instances where your dependability made a difference in your previous roles.
