At a Glance
- Tasks: Provide admin support to the Occupational Health team and manage client bookings.
- Company: KML Occupational Health, a leading provider of health services across various industries.
- Benefits: Full-time role with flexible working, competitive salary, and a supportive work environment.
- Other info: Inclusive workplace that values diversity and promotes personal growth.
- Why this job: Join a dynamic team making a real difference in employee health and wellbeing.
- Qualifications: Previous admin experience, good communication skills, and IT proficiency required.
The predicted salary is between 30000 - 40000 £ per year.
KML Occupational Health are an audited and accredited Occupational Health Services Provider delivering multiple services that cross both physical and mental health. We operate in multiple industries and business sectors, providing national coverage. KML also provide advice, support and assistance to reduce employee sickness absence levels. This includes health promotion talks and health promotion campaigns.
This is a Full-time permanent position from Monday to Friday offering 1 day flexible working.
This role will provide comprehensive administrative support to the KML Occupational Health (OH) Team, working closely with the OH Services Manager to ensure seamless service delivery.
Responsibilities include:
- Managing client booking requests, coordinating clinician diaries, overseeing clinic days, and organising the clinical mobile unit.
- Handling logistical and geographical planning to optimise service efficiency, while maintaining clear communication with clients in line with contractual agreements.
- Developing a strong understanding of Occupational Health including medicals, assessments, regulations, and mandatory requirements and ensuring all processes align with compliance standards.
Duties & Responsibilities:
- Greeting visitors to the office in a friendly, professional, hospitable manner.
- Being a main point of contact for internal and external queries.
- General administration – answer the phone and email queries, take messages, scanning, typing letters, filing and handling of sensitive documents, booking appointments and sending out confirmation letters.
- Act as business interface to filter general information, requests and queries and escalate these as appropriate.
- Liaising with sites and project teams for appointments, scheduling medicals and maintaining recall.
- Organise and manage client booking requests, clinician diaries, clinic days and the clinical mobile unit.
- Management of OPAS G2 database.
- Raising purchase orders and processing incoming invoices.
- Supplier on boarding processes: Pre-Qualification Questionnaire Vetting, Insurances, Track sheet (expiry/renewals/new & existing suppliers).
- Liaising with third party medical professionals and clinics e.g. counsellors, physiotherapists, etc.
- Reviewing and triaging medical questionnaires and results to ensure all the necessary information has been received and issuing fitness certificates.
- Ordering of medical equipment and consumables including organising and keeping calibration records updated and regular stock checks.
- Organising couriers when required.
- Good and accurate record keeping and adherence to KML OH confidentiality agreement.
Requirements:
Essential:
- Previous experience working as an administrator.
- Own transport or ability to get to all office locations.
- Reliable, punctual, organised and presentable.
- Good verbal and written communication skills.
- Can follow written and verbal instructions.
- Good IT skills and knowledge of Microsoft Office especially Excel.
- Able to work independently and as part of a team.
Desirable:
- Previous experience in a health care or medical practice environment.
Diversity & Inclusion:
We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. KML welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.
Occupational Health Administrator in Esher employer: KML Occupational Health Ltd
KML Occupational Health is an exceptional employer that prioritises employee well-being and professional growth within a supportive and inclusive work culture. With a commitment to health promotion and a flexible working environment, employees benefit from comprehensive training opportunities and the chance to make a meaningful impact in the field of occupational health. Located in a dynamic setting, KML fosters collaboration and innovation, ensuring that every team member feels valued and empowered to contribute to the success of the organisation.
Contact Details:
KML Occupational Health Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Occupational Health Administrator in Esher
✨Tip Number 1
Network like a pro! Reach out to people in the Occupational Health field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching KML and understanding their services. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission of reducing employee sickness absence levels.
✨Tip Number 3
Practice your communication skills! As an Occupational Health Administrator, you'll need to be clear and professional. Try mock interviews with friends or family to get comfortable with answering questions about your experience and skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the KML team!
We think you need these skills to ace Occupational Health Administrator in Esher
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Occupational Health Administrator role. Highlight relevant experience and skills that match the job description, like your admin skills and any healthcare experience you might have.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific responsibilities from the job description and how your background aligns with them.
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure to demonstrate your verbal and written communication skills in your application. Use clear and professional language throughout your CV and cover letter.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at KML Occupational Health Ltd
✨Know Your Stuff
Familiarise yourself with the basics of Occupational Health. Understand key terms like medicals, assessments, and compliance standards. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Admin Skills
Be ready to discuss your previous administrative experience. Highlight specific tasks you've handled, like managing diaries or coordinating schedules. Use examples that demonstrate your organisational skills and attention to detail, as these are crucial for the role.
✨Communication is Key
Since you'll be the main point of contact for queries, practice how you would handle different scenarios. Think about how you'd greet visitors or respond to client inquiries. Clear and professional communication will set you apart.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows you're engaged and interested in the company. You might ask about their health promotion campaigns or how they ensure compliance in their services.
