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For Companies At a Glance
- Tasks: Join our team to manage grants and data operations, ensuring smooth funding processes.
- Company: We're a city-based charity dedicated to making a positive impact in the community.
- Benefits: Enjoy hybrid work options, flexible hours, and a supportive team environment.
- Why this job: This role offers hands-on experience in grant management and a chance to make a difference.
- Qualifications: Looking for organized individuals with CRM experience and strong communication skills.
- Other info: Full-time position with opportunities for professional growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
We are excited to be partnering with a city based charity who is looking to recruit a Grants Operation and Data Officer. Working as part of a team, the purpose of this role is to ensure the smooth operation of the Grants Department and its funding programmes.
Supporting this busy department the role covers both the financial and operational administration. As such there will be a strong emphasis on administration using grants database, Salesforce. Projects will include the running and updating of reports, updating of dashboards, assisting with grants enquiries, offers and processing of payments, and the organising of events related to the funding programmes. This role will involve a high volume of people contact.
As well as this you will also support with:
Operations (particularly CRM)
- End-to-end data management of team functions using CRM System Salesforce, to include data entry, report and dashboard creation, and general record and data maintenance/ cleaning.
- Enable the smooth processing of grant-funding applications and relationship management, through use of software packages such as Form Assembly, SAGE, Members and more.
- Liaise with external support agencies and software providers to resolve any operational issues
- Proactively seeking to optimise the processes and systems in place, keeping up to date with Salesforce releases and ensuring all technology is fully aligned. You will monitor system performance to ensure the system is efficient and suggest improvements. .
Communications (Foundation)
- To be the first point of contact for the Grants Department, answering enquiries via phone, email, letter and social media. Ensures applicants are dealt with compassionately and professionally.
- To monitor, maintain and improve the Foundation’s online presence for grant applicants. This will include ensuring clear and relevant information is available on the website and beyond. Includes writing and updating content for web pages and mailings internally and externally.
Event Co-ordination
- To assist in administering arrangements for a small number of events.
Grant /Committee Administration
- To assist with the preparation of meeting papers for circulation before board meetings.
- To ensure all systems, databases and hard copy files are kept up to date, remove duplicates and allow for timely processing and payment of grants.
Additional Information
- The post holder may also be expected to carry out other duties, as reasonably requested.
The person
The ideal person will have;
- Proven organisational and administrative capabilities
- High level of attention to detail
- Salesforce (Administrator level)
- Excellent communication skills both written and verbal to support applicants/grantees from a wide range of organisations and backgrounds
- Proactive and organised team-player, with a can-do approach to challenges
- Ability to effectively manage workload, adjust to changing requirements and deliver to deadlines
- Computer skills including Microsoft Office at highly proficient level
Full time: 5 days per week, 8 hours a day including 1 hour lunch (hours to be performed between 8am – 6pm with core hours of 10am – 4pm).
Hybrid working available 1 day working from home per week
Grants Operations and Data Officer employer: KMK Recruitment
Contact Detail:
KMK Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grants Operations and Data Officer
✨Tip Number 1
Familiarize yourself with Salesforce and other CRM systems. Since this role emphasizes the use of Salesforce for data management, having a solid understanding of its functionalities will give you an edge during the interview.
✨Tip Number 2
Showcase your organizational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the high volume of work expected in this role.
✨Tip Number 3
Prepare to discuss your experience with event coordination. Since you'll be assisting with events related to funding programs, having specific examples ready will highlight your relevant skills.
✨Tip Number 4
Research the charity's mission and values. Understanding their goals will help you communicate effectively and show that you're genuinely interested in contributing to their work.
We think you need these skills to ace Grants Operations and Data Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and required skills, especially focusing on the importance of Salesforce and CRM experience.
Tailor Your CV: Customize your CV to highlight relevant experience in grants administration, data management, and communication skills. Make sure to emphasize any previous work with Salesforce or similar systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the charity's mission. Mention specific examples of how your skills align with the job requirements, particularly in operations and event coordination.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional, reflecting your attention to detail.
How to prepare for a job interview at KMK Recruitment
✨Showcase Your CRM Skills
Since the role emphasizes Salesforce and other CRM systems, be prepared to discuss your experience with these tools. Highlight specific projects where you utilized CRM for data management or reporting.
✨Demonstrate Your Organizational Abilities
The position requires strong organizational skills. Share examples of how you've successfully managed multiple tasks or projects simultaneously, especially in a busy environment.
✨Communicate Effectively
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely, and be ready to demonstrate your ability to handle inquiries compassionately and professionally.
✨Prepare for Event Coordination Questions
Since you'll assist with event arrangements, think of past experiences where you coordinated events or activities. Be ready to discuss how you managed logistics and ensured everything ran smoothly.
