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For Companies At a Glance
- Tasks: Join our team to manage grants and support funding programs with a focus on administration and data management.
- Company: We're a city-based charity dedicated to making a positive impact in the community.
- Benefits: Enjoy hybrid work options, flexible hours, and a supportive team environment.
- Why this job: This role offers hands-on experience in grant management and the chance to make a real difference.
- Qualifications: Looking for organized individuals with CRM experience and strong communication skills.
- Other info: Full-time position with opportunities for professional growth and development.
The predicted salary is between 30000 - 42000 £ per year.
We are excited to be partnering with a city based charity who is looking to recruit a Grants and Data Officer. Working as part of a team, the purpose of this role is to ensure the smooth operation of the Grants Department and its funding programmes.
Supporting this busy department the role covers both the financial and operational administration. As such there will be a strong emphasis on administration using grants database, Salesforce. Projects will include the running and updating of reports, updating of dashboards, assisting with grants enquiries, offers and processing of payments, and the organising of events related to the funding programmes. This role will involve a high volume of people contact.
As well as this you will also support with:
Operations (particularly CRM)
- End-to-end data management of team functions using CRM System Salesforce, to include data entry, report and dashboard creation, and general record and data maintenance/ cleaning.
- Enable the smooth processing of grant-funding applications and relationship management, through use of software packages such as Form Assembly, SAGE, Members and more.
- Liaise with external support agencies and software providers to resolve any operational issues
- Proactively seeking to optimise the processes and systems in place, keeping up to date with Salesforce releases and ensuring all technology is fully aligned. You will monitor system performance to ensure the system is efficient and suggest improvements. .
Communications (Foundation)
- To be the first point of contact for the Grants Department, answering enquiries via phone, email, letter and social media. Ensures applicants are dealt with compassionately and professionally.
- To monitor, maintain and improve the Foundation’s online presence for grant applicants. This will include ensuring clear and relevant information is available on the website and beyond. Includes writing and updating content for web pages and mailings internally and externally.
Event Co-ordination
- To assist in administering arrangements for a small number of events.
Grant /Committee Administration
- To assist with the preparation of meeting papers for circulation before board meetings.
- To ensure all systems, databases and hard copy files are kept up to date, remove duplicates and allow for timely processing and payment of grants.
Additional Information
- The post holder may also be expected to carry out other duties, as reasonably requested.
The person
The ideal person will have;
- Proven organisational and administrative capabilities
- High level of attention to detail
- Salesforce or other CRM experience (ideally Administrator level)
- Excellent communication skills both written and verbal to support applicants/grantees from a wide range of organisations and backgrounds
- Proactive and organised team-player, with a can-do approach to challenges
- Ability to effectively manage workload, adjust to changing requirements and deliver to deadlines
- Computer skills including Microsoft Office at highly proficient level
Full time: 5 days per week, 8 hours a day including 1 hour lunch (hours to be performed between 8am – 6pm with core hours of 10am – 4pm).
Hybrid working available 1-2 days working from home per week
Grants Officer employer: KMK Recruitment
Contact Detail:
KMK Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grants Officer
✨Tip Number 1
Familiarize yourself with Salesforce and other CRM systems. Since this role emphasizes the use of Salesforce for data management, having a solid understanding of its functionalities will give you an edge during the interview.
✨Tip Number 2
Highlight your organizational skills in conversations. The job requires strong administrative capabilities, so be ready to share examples of how you've effectively managed multiple tasks or projects in the past.
✨Tip Number 3
Prepare to discuss your experience with event coordination. Since you'll assist in organizing events related to funding programs, showcasing any relevant experience will demonstrate your capability to handle this aspect of the role.
✨Tip Number 4
Practice your communication skills. As the first point of contact for the Grants Department, being able to communicate clearly and compassionately is crucial. Consider role-playing common scenarios you might encounter.
We think you need these skills to ace Grants Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Grants Officer position. Make sure you understand the key responsibilities and required skills, especially around administration and CRM systems like Salesforce.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have with grants management, CRM systems, or administrative roles. Use specific examples to demonstrate your organizational skills and attention to detail.
Tailor Your Application: Customize your application materials to reflect the language and requirements mentioned in the job description. Show how your skills align with the needs of the Grants Department and the charity's mission.
Showcase Communication Skills: Since the role involves a high volume of people contact, make sure to highlight your excellent written and verbal communication skills. Provide examples of how you've effectively communicated with diverse groups in past roles.
How to prepare for a job interview at KMK Recruitment
✨Showcase Your CRM Skills
Since the role emphasizes experience with Salesforce and other CRM systems, be prepared to discuss your familiarity with these tools. Highlight specific examples of how you've used CRM software to manage data, create reports, or improve processes in previous roles.
✨Demonstrate Your Organizational Abilities
The job requires strong organizational skills, so come ready to share instances where you successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses and illustrate your capabilities.
✨Communicate Effectively
As the first point of contact for the Grants Department, excellent communication is key. Practice articulating your thoughts clearly and concisely. Be prepared to answer questions about how you would handle inquiries from applicants compassionately and professionally.
✨Be Proactive About Process Improvement
The role involves optimizing processes and systems. Think of examples where you've identified inefficiencies and proposed solutions. Discuss any experiences you have with monitoring system performance and implementing improvements, especially in a team setting.
