Receptionist
Location: City, London
Full-time | Office Based
£30,000 -£35,000
About the company:
My client is a specialist insurer providing insurance solutions across the full range of marine classes. Their expertise allows them to understand the key risks faced by their clients while continually developing innovative approaches to risk selection and loss management. As part of our continued growth and expansion into a new office, we are looking for a professional and enthusiastic Reception Administrator to join our team.
The Opportunity
This is an exciting opportunity for a proactive and customer-focused individual who enjoys being at the heart of a busy office environment. As the first point of contact for visitors, clients and employees, you will play a key role in creating a welcoming and professional experience while providing essential administrative support to the wider business.
Key Responsibilities
- You will deliver an exceptional front-of-house service to all visitors and employees
- Manage meeting rooms, ensuring they are prepared and presented to a high standard ahead of meetings.
- Welcome visitors, notify hosts promptly and direct guests to the appropriate meeting areas.
- Support the management and distribution of incoming and outgoing post and parcels.
- Monitor and maintain office supplies, tracking monthly stock levels and associated costs.
- Arrange taxi bookings and courier services as required.
- Ensure visitor and client areas remain professional, well-presented and fully operational.
- Report maintenance issues, hazards and health and safety concerns promptly.
- Answer and direct incoming telephone calls professionally and efficiently.
- Assist with meeting room bookings and office scheduling systems.
- Respond to employee and visitor enquiries in a helpful and timely manner.
- Support Health & Safety, Fire Safety and First Aid processes across the office.
- Provide general administrative support, including processing expenses and assisting with ad hoc tasks.
Skills & Experience
Essential
- Proficiency in Microsoft Office, including Word, Excel and PowerPoint.
- Excellent communication and interpersonal skills.
- Strong organisational skills with a keen eye for detail.
- Professional, approachable and customer-focused manner.
- Reliable, punctual and willing to support colleagues where required.
- A collaborative team player who enjoys building positive working relationships.
Desirable
- Previous experience in a reception, front-of-house or office administration role.
- Experience working within a professional services, insurance or corporate environment.
What We're Looking For
We are seeking someone who takes pride in delivering outstanding customer service, has a positive and proactive attitude, and enjoys working in a fast-paced environment. This is an excellent opportunity to join a growing organisation and become an integral part of a professional and supportive team.
If you are organised, personable and committed to providing exceptional service, we would love to hear from you.
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Receptionist - city based Insurance Company in City of London employer: KMK Recruitment Limited
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