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- Tasks: Lead employee relations and develop HR policies in a fast-paced fintech start-up.
- Company: Join a dynamic fintech start-up at a crucial growth stage.
- Benefits: Competitive daily rate and the chance to shape people practices.
- Why this job: Make a real impact by building structure in a growing business.
- Qualifications: Proven experience in HR, especially in employee relations and policy development.
- Other info: Immediate start required; office-based role in White City, West London.
We’re partnering with a fast-growing fintech start-up at a pivotal stage of scale. They are looking for an experienced interim People Operations Partner to step in and bring structure, confidence, and expertise—particularly across employee relations, policies, and people frameworks. This is a hands-on role working closely with the Head of People, where you’ll be the go-to for all things ER while helping to build and embed best-in-class people practices in a high-growth, fast-paced environment.
Duties will include:
- Leading on employee relations cases end-to-end (disciplinaries, grievances, performance, exits)
- Providing pragmatic, risk-aware advice to managers and leadership
- Reviewing, creating, and embedding policies, processes, and guidelines
- Bringing consistency and clarity to people practices across the business
- Supporting line managers to build confidence in handling ER matters
- Identifying gaps in current frameworks and implementing improvements quickly
- Partnering closely with leadership on people-related risk and decision-making
Proven experience as a People Partner / HR Business Partner in a fast-paced environment (ideally start-up or scale-up). You must have:
- Strong, hands-on expertise in employee relations
- Solid experience developing and implementing HR policies and frameworks
- Confident operating with autonomy in ambiguous or evolving environments
- Commercially minded with a pragmatic, solutions-focused approach
- Up-to-date knowledge of UK employment law and best practice
- Strong stakeholder management skills, with the ability to influence at all levels
If you’re an experienced People Operations Partner who thrives in ER-heavy roles and enjoys building structure in growing businesses, we’d love to hear from you. You must be immediately available to start and happy to be office based 5 days a week.
People Operations Partner employer: KMK HR Solutions
Contact Detail:
KMK HR Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Partner
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. Tailor your responses to show how your experience aligns with their needs, especially in employee relations and policy development.
✨Tip Number 3
Don’t just wait for job postings—be proactive! Reach out directly to companies you admire, like the one we’re partnering with, and express your interest in potential roles. A personal touch can go a long way.
✨Tip Number 4
Finally, apply through our website! We’ve got a range of exciting opportunities, and applying directly can give you a better chance of standing out. Let’s get you that dream role!
We think you need these skills to ace People Operations Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of People Operations Partner. Highlight your experience in employee relations and any relevant policies you've developed. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fast-paced fintech environment. Share specific examples of how you've tackled ER issues or implemented HR frameworks in the past.
Showcase Your Autonomy: We love candidates who can operate independently! In your application, mention instances where you've thrived in ambiguous situations or made impactful decisions without much guidance. This will show us you can handle the dynamic nature of our start-up.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at KMK HR Solutions
✨Know Your ER Stuff
Make sure you brush up on your employee relations knowledge before the interview. Be ready to discuss specific cases you've handled, the outcomes, and how you navigated challenges. This role is all about ER, so showing your expertise will definitely impress them.
✨Showcase Your Policy Skills
Prepare examples of HR policies or frameworks you've developed or improved in previous roles. They’ll want to see that you can bring structure to their operations, so be ready to talk about how you’ve successfully implemented changes in a fast-paced environment.
✨Be Pragmatic and Solutions-Focused
This start-up is looking for someone who can think on their feet. During the interview, demonstrate your ability to provide practical solutions to common HR issues. Use real-life scenarios to show how you approach problem-solving with a commercial mindset.
✨Engage with Stakeholders
Highlight your experience in managing relationships with various stakeholders. Be prepared to discuss how you've influenced decisions at different levels within an organisation. This will show that you can effectively partner with leadership and support line managers confidently.