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- Tasks: Lead employee relations and develop HR policies in a fast-paced fintech start-up.
- Company: Dynamic fintech start-up in White City, West London.
- Benefits: Competitive daily rate and the chance to shape people practices.
- Why this job: Make a real impact by building structure in a growing business.
- Qualifications: Experience in HR roles, especially in employee relations and policy development.
- Other info: Immediate start required; office-based role with great growth potential.
We’re partnering with a fast-growing fintech start-up at a pivotal stage of scale. They are looking for an experienced interim People Operations Partner to step in and bring structure, confidence, and expertise—particularly across employee relations, policies, and people frameworks.
This is a hands-on role working closely with the Head of People, where you’ll be the go-to for all things ER while helping to build and embed best-in-class people practices in a high-growth, fast-paced environment.
Duties will include:
- Leading on employee relations cases end-to-end (disciplinaries, grievances, performance, exits)
- Providing pragmatic, risk-aware advice to managers and leadership
- Reviewing, creating, and embedding policies, processes, and guidelines
- Bringing consistency and clarity to people practices across the business
- Supporting line managers to build confidence in handling ER matters
- Identifying gaps in current frameworks and implementing improvements quickly
- Partnering closely with leadership on people-related risk and decision-making
Proven experience as a People Partner / HR Business Partner in a fast-paced environment (ideally start-up or scale-up).
You must have:
- Strong, hands-on expertise in employee relations
- Solid experience developing and implementing HR policies and frameworks
- Confident operating with autonomy in ambiguous or evolving environments
- Commercially minded with a pragmatic, solutions-focused approach
- Up-to-date knowledge of UK employment law and best practice
- Strong stakeholder management skills, with the ability to influence at all levels
If you’re an experienced People Operations Partner who thrives in ER-heavy roles and enjoys building structure in growing businesses, we’d love to hear from you. You must be immediately available to start and happy to be office based 5 days a week.
People Operations Partner in London employer: KMK HR Solutions
Contact Detail:
KMK HR Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Partner in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your employee relations knowledge. Be ready to share specific examples of how you've handled ER cases in the past, as this will show you’re the hands-on expert they need.
✨Tip Number 3
Don’t just apply anywhere—focus on companies that align with your values and expertise. Use our website to find roles that excite you and match your skills, especially in fast-paced environments like start-ups.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace People Operations Partner in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of People Operations Partner. Highlight your experience in employee relations and any relevant policies you've developed. We want to see how your background fits with our fast-paced fintech environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this interim role. Share specific examples of how you've brought structure and confidence to previous positions, especially in employee relations.
Showcase Your Autonomy: In your application, emphasise your ability to operate independently in ambiguous situations. We love candidates who can navigate challenges with a pragmatic approach, so don’t hold back on sharing those experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at KMK HR Solutions
✨Know Your ER Stuff
Make sure you brush up on your employee relations knowledge. Be ready to discuss specific cases you've handled, the outcomes, and how you approached them. This role is all about ER, so showing your expertise will definitely impress.
✨Showcase Your Policy Skills
Prepare examples of HR policies or frameworks you've developed or improved in previous roles. Talk about the impact these had on the organisation. This will demonstrate your hands-on experience and ability to bring structure to a fast-paced environment.
✨Be Ready for Real Scenarios
Expect situational questions that test your problem-solving skills. Think about how you would handle various employee relations scenarios, and be prepared to explain your thought process. This shows you can operate autonomously in ambiguous situations.
✨Engage with Stakeholders
Highlight your stakeholder management skills during the interview. Share examples of how you've influenced decisions at different levels. This will show that you can partner effectively with leadership and support line managers confidently.