Operations Manager (AEB / ASF)

• Responsible for the leadership and operational management, for the delivery of employability and skills training (Restart, AEB, Multiply) in your region.

• Responsible for direct management and support of delivery staff.

• Ensure all staff have a clear understanding of their measurable targets / KPI’s, and effectively performance manage them to achieve these

• Carry out staff reviews and appraisals, to review performance and identify any areas for improvement.

• Responsible for budget control and financial management of the provision in your area.

• Maximise contract performance

• Ensure contractual targets and objectives are met in terms of referrals and progressions.

• Engage with stakeholders, employers and key referral organisations to identify and maximise opportunities for business growth and referrals.

• Ensure quality and compliance is maintained across all areas (claims, audits, records, contractual expectations)

• Ensure the delivery sites in your region meet the required standard for the business and ensure safeguarding and health and safety measures are maintained and visible.

The successful candidate must have proven experience of operational management for the delivery of employability/skills training, together with the day-to-day management of a team of delivery staff., * Proven experience of operational management, within the Employability / Skills sector.

• Experience of managing a team towards the achievement of set targets.

• Proven knowledge of employability/welfare programmes.

• Excellent people management and performance management skills

• Knowledge of the local labour market and ability to develop strong relationships with referral partners and stakeholders

• Proven experience of managing budgets and working towards/achieving targets.

• Excellent organisational and time management skills.

• Full, clean driving licence and own vehicle.

• Must be flexible with travel.