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For Companies At a Glance
- Tasks: Provide top-notch IT support and tackle complex issues for exciting clients.
- Company: Join Klyk, a certified B Corp on a mission to eliminate tech waste.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact in cyber security while supporting innovative companies.
- Qualifications: 5+ years of IT service desk experience and strong troubleshooting skills.
- Other info: Fast-paced team culture where collaboration and learning are key.
The predicted salary is between 36000 - 60000 £ per year.
About Klyk
At Klyk, we’re on a mission to eliminate waste from the business technology ecosystem. As a certified B Corp, we help modern companies adopt a Circular IT model. We are a Managed Service Provider (MSP) that moves fast. We need a technical heavyweight who can stabilize the Service Desk by tackling the complex issues that slow everyone else down.
The Role
We are looking for an IT Engineer to provide outstanding support to our customers and their teams. This role focuses on delivering proactive IT support, leveraging your expertise across Microsoft and Google environments and working on both MacBooks and Windows devices. You’ll play a key role in cyber security for our clients - providing guidance, implementing security solutions, and ensuring best practices are in place to protect their businesses from evolving threats. You will have a strong attention to detail, be confident, display initiative with customers, have a focused outlook and a hunger to learn and grow. You will be up for the challenge of supporting some of the most exciting companies in the UK and working in a demanding fast growth environment where teamwork is everything.
About You
- Enthusiastic about IT support and have previous IT service desk experience (minimum 5 years), from a MSP environment
- Experience supporting and troubleshooting both MacBooks and Windows devices
- Experience with Cyber security with administering email security
IT Engineer (MSP) employer: Klyk
Contact Detail:
Klyk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer (MSP)
✨Tip Number 1
Network like a pro! Attend industry meetups or tech events where you can connect with other IT professionals. Don’t be shy to introduce yourself and chat about your skills – you never know who might have a lead on that perfect job!
✨Tip Number 2
Show off your skills in real-time! Consider setting up a personal project or contributing to open-source initiatives. This not only sharpens your abilities but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Research common scenarios in IT support and think through how you’d tackle them. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our mission at Klyk. Tailor your application to highlight your experience with Microsoft, Google, and cyber security – it’ll make you stand out!
We think you need these skills to ace IT Engineer (MSP)
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let your enthusiasm for IT support shine through. We want to see that you’re not just ticking boxes but genuinely excited about tackling complex issues and helping customers thrive.
Tailor Your Experience: Make sure to highlight your relevant experience in MSP environments, especially with MacBooks and Windows devices. We love seeing how your background aligns with our needs, so don’t hold back on those details!
Demonstrate Cyber Security Knowledge: Since cyber security is a big part of the role, include any specific experiences or projects where you’ve implemented security solutions. Show us you know your stuff and can keep our clients safe from evolving threats.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Klyk
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Microsoft and Google environments, as well as MacBooks and Windows devices. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them.
✨Showcase Your Cyber Security Savvy
Since cyber security is a key part of the role, prepare to talk about your experience with implementing security solutions and best practices. Think of examples where you’ve successfully protected systems from threats and be ready to share your insights.
✨Demonstrate Your Customer Focus
Klyk values outstanding support, so come prepared with examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to communicate technical information clearly and your approach to building strong relationships.
✨Emphasise Your Team Spirit
In a fast-paced environment, teamwork is crucial. Be ready to discuss how you’ve collaborated with colleagues to tackle complex issues. Share stories that illustrate your initiative and how you contribute to a positive team dynamic.
