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For Companies At a Glance
- Tasks: Provide excellent customer service and serve delicious food and drinks.
- Company: Join a vibrant team at Brookside Garden Centre's restaurant.
- Benefits: Competitive pay, generous discounts, and a healthy work/life balance.
- Why this job: Be part of a fun environment where your customer service skills shine.
- Qualifications: Friendly personality, strong communication skills, and teamwork spirit.
- Other info: Enjoy 6 weeks annual leave and free parking!
The predicted salary is between 20800 - 25440 £ per year.
We are looking for a Full Time Permanent Front of House Assistant to join the team in our Restaurant in Brookside Garden Centre. Our competitive rate of pay ranges from £10 to £12.25 per hour dependent on age. The hours for this role are 30 per week over 5 days. This will involve weekend work so flexibility is a must.
The Role
As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions
- Providing Counter Service and preparing beverages
- Deliver our Chef prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payment at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
- May be required to assist with back of house duties
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service
- Barista experience preferred but not essential as full training will be given
- Strong customer service skills
- Excellent communication skills
- Great teamwork
- Hardworking
- Shift flexibility including weekends
- The ability to work well and efficiently under pressure
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free Parking
Sound Interesting? If you think you’ve got what it takes and would like to join our team as a Front of House Assistant, please click 'Apply' now.
Front of House Assistant, Brookside Garden Centre in Stockport employer: Klondyke Group
Contact Detail:
Klondyke Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant, Brookside Garden Centre in Stockport
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Brookside Garden Centre and soak in the atmosphere. This will help you understand what they value in customer service and give you a chance to chat with staff, which can really impress them.
✨Tip Number 2
Show off your personality! When you’re chatting with the team, let your friendly side shine through. They’re looking for someone with an engaging personality, so don’t be shy about sharing your love for customer service and teamwork.
✨Tip Number 3
Be ready to talk food and drinks! Brush up on common menu items and drink pairings. If you can suggest a few dishes or drinks during your conversation, it’ll show you’re genuinely interested and prepared for the role.
✨Tip Number 4
Flexibility is key! Make sure to highlight your availability, especially for weekends. The more you can show you’re ready to jump in when needed, the better your chances of landing that Front of House Assistant gig!
We think you need these skills to ace Front of House Assistant, Brookside Garden Centre in Stockport
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your friendly and engaging personality shine through. Remember, this role is all about customer service, so a warm tone can make a big difference.
Know the Menu: Familiarise yourself with our food and beverage offerings before applying. Mentioning specific items or your favourite dishes in your application shows us you're genuinely interested and ready to hit the ground running!
Highlight Teamwork Skills: As a Front of House Assistant, you'll be working closely with others. Make sure to emphasise your teamwork skills in your application. Share examples of how you've collaborated with others in past roles to create a smooth experience.
Flexibility is Key: Since the role involves weekend work, it's important to highlight your flexibility in your application. Let us know your availability and willingness to adapt to different shifts, as this will show you're a great fit for our team!
How to prepare for a job interview at Klondyke Group
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the food and beverage menus. This will not only impress the interviewers but also show that you're genuinely interested in the role and ready to provide excellent customer service.
✨Show Off Your People Skills
As a Front of House Assistant, you'll be interacting with customers all day. During the interview, demonstrate your friendly personality and engaging communication skills. Share examples of how you've provided great customer service in the past.
✨Flexibility is Key
Since the role requires weekend work, be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to the needs of the restaurant. This shows that you're a team player who can handle the demands of the job.
✨Prepare for Teamwork Questions
Expect questions about teamwork and how you handle pressure. Think of specific examples where you've worked well with others or managed stressful situations. This will help illustrate your ability to contribute positively to the FOH and kitchen teams.