At a Glance
- Tasks: Provide excellent customer service and serve delicious food and drinks.
- Company: Join the friendly team at Klondyke Garden Centre's Restaurant.
- Benefits: Competitive pay, generous discounts, and a healthy work/life balance.
- Other info: Flexible hours with no evening shifts and opportunities for growth.
- Why this job: Perfect for those who love customer interaction and teamwork in a vibrant setting.
- Qualifications: Friendly personality, strong communication skills, and a passion for service.
The predicted salary is between 10 - 12 € per hour.
We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Klondyke Garden Centre. Our competitive rate of pay ranges from £10.40 to £12.75 per hour dependent on age. The hours for this role are 20 per week over 3 days. This will involve weekend work so flexibility is a must.
The Role
- As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers.
- You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards.
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions.
- Providing counter service and preparing beverages.
- Deliver our chef prepared meals to customers at their tables.
- Preparing restaurant tables with special attention to hygiene and cleanliness.
- Processing payment at electronic till points.
- Performing basic cleaning tasks as needed.
- Closing front of house areas each day to our company standards.
- May be required to assist with back of house duties.
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service.
- Barista experience preferred but not essential as full training will be given.
- Strong customer service skills.
- Excellent communication skills.
- Great teamwork.
- Hardworking.
- Shift flexibility including weekends.
- The ability to work well and efficiently under pressure.
The benefits!
- Competitive rates of pay.
- Healthy work/life balance with no evening work.
- Access to hundreds of retail and lifestyle experiences and discounts.
- Health cash plans.
- Generous staff discounts.
- 6 weeks annual leave per year.
- Free parking.
Sound interesting? If you think you’ve got what it takes and would like to join our team as a Front of House Assistant, please click 'Apply' now.
Front of House Assistant, Klondyke Garden Centre in Livingston employer: Klondyke Group
At Klondyke Garden Centre, we pride ourselves on being an excellent employer, offering a friendly and supportive work environment where customer service is at the heart of everything we do. Our Front of House Assistants enjoy competitive pay, generous staff discounts, and a healthy work/life balance with no evening shifts, making it an ideal place for those seeking meaningful employment while enjoying the beauty of our garden centre location. With opportunities for growth and development, we are committed to nurturing our team's skills and fostering a culture of teamwork and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant, Klondyke Garden Centre in Livingston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Klondyke Garden Centre. Understanding their values and what they offer can help you connect better during your chat with them.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your customer service skills and teamwork experience.
✨Tip Number 3
Show off your personality! When you meet the team, let your friendly and engaging nature shine through. They’re looking for someone who loves customer service, so don’t be shy about sharing your passion!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Assistant, Klondyke Garden Centre in Livingston
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and engaging personality shine through! We want to see the real you, so don’t be afraid to show your love for customer service in your words.
Know the Menu:Make sure you have a good understanding of food and beverage menus. Mention any relevant experience or enthusiasm for learning about our offerings. It shows us you're ready to hit the ground running!
Highlight Teamwork Skills:Since you'll be working closely with both FOH and kitchen teams, emphasise your teamwork skills in your application. Share examples of how you've collaborated with others in past roles to create a smooth operation.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Klondyke Group
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the food and beverage menus. Being able to discuss specific items and suggest pairings shows your enthusiasm for the role and your commitment to providing excellent customer service.
✨Show Off Your People Skills
As a Front of House Assistant, you'll be interacting with customers all day. Practice your communication skills and think of examples where you've provided great service or resolved issues. This will help you demonstrate your friendly personality and teamwork abilities during the interview.
✨Flexibility is Key
Since the role requires weekend work, be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to the needs of the restaurant. This shows that you're ready to jump in wherever needed, which is a big plus for any employer.
✨Prepare for Practical Scenarios
Think about how you would handle common situations in a restaurant setting, like dealing with a difficult customer or managing multiple orders at once. Being able to articulate your thought process in these scenarios will demonstrate your ability to work well under pressure.
