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For Companies At a Glance
- Tasks: Provide excellent customer service and serve delicious food and drinks.
- Company: Join a vibrant team at Mayfield Garden Centre's restaurant.
- Benefits: Competitive pay, generous discounts, and a healthy work/life balance.
- Why this job: Perfect for those who love customer interaction and teamwork.
- Qualifications: Friendly personality, strong communication skills, and a passion for service.
- Other info: Flexible weekend shifts with full training provided.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a Part Time Permanent Weekend Front of House Assistant to join the team in our Restaurant in Mayfield Garden Centre. Our competitive rate of pay ranges from £10.40 to £12.75 per hour dependent on age. The hours for this role are 12 per week Saturday & Sunday.
The Role
As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions
- Providing Counter Service and preparing beverages
- Deliver our Chef prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payment at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
- May be required to assist with back of house duties
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service
- Barista experience preferred but not essential as full training will be given
- Strong customer service skills
- Excellent communication skills
- Great teamwork
- Hardworking
- Shift flexibility including weekends
- The ability to work well and efficiently under pressure
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free Parking
Sound Interesting? If you think you’ve got what it takes and would like to join our team as a Front of House Assistant, please click 'Apply' now.
FOH Assistant, Mayfield Garden Centre (Wkends) in Kelso employer: Klondyke Group
Contact Detail:
Klondyke Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Assistant, Mayfield Garden Centre (Wkends) in Kelso
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mayfield Garden Centre. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of some scenarios you might face as a Front of House Assistant. Role-play with a friend or family member to get comfortable with taking orders and handling customer queries.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. First impressions matter, especially in a customer-facing role. Show them you’re ready to represent their brand from the get-go!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to do – just click 'Apply' and let us see what you've got!
We think you need these skills to ace FOH Assistant, Mayfield Garden Centre (Wkends) in Kelso
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to show your love for customer service!
Know the Menu: Make sure you have a good understanding of food and beverage menus. Mention any relevant experience or enthusiasm for learning about our offerings, as this will show us you're ready to hit the ground running.
Highlight Teamwork Skills: Since you'll be working closely with both FOH and kitchen teams, emphasise your teamwork skills in your application. Share examples of how you've collaborated with others in past roles to create a smooth operation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Klondyke Group
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the food and beverage menus. Being able to discuss specific items and suggest pairings shows your enthusiasm for the role and your commitment to providing excellent customer service.
✨Show Off Your People Skills
As a Front of House Assistant, you'll be interacting with customers all day. Practice your communication skills and think of examples where you've provided great service or resolved issues. This will help you demonstrate your friendly personality and teamwork abilities during the interview.
✨Prepare for Common Questions
Anticipate questions like 'How do you handle pressure?' or 'Can you give an example of a time you worked in a team?' Prepare concise answers that highlight your experience and skills relevant to the role. This will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the restaurant's vibe. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well.