At a Glance
- Tasks: Provide excellent customer service and serve delicious food and drinks.
- Company: Join a vibrant team at Wilmslow Garden Centre's restaurant.
- Benefits: Competitive pay, generous discounts, and a healthy work/life balance.
- Why this job: Perfect for those who love customer interaction and teamwork.
- Qualifications: Friendly personality, strong communication skills, and flexibility for weekend shifts.
- Other info: Enjoy 6 weeks annual leave and free parking!
We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Wilmslow Garden Centre. Our competitive rate of pay ranges from £10 to £12.25 per hour dependent on age. The hours for this role are 20 per week over 5 days. This will involve weekend work so flexibility is a must.
The Role
As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions
- Providing Counter Service and preparing beverages
- Deliver our Chef prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payment at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
- May be required to assist with back of house duties
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service
- Barista experience preferred but not essential as full training will be given
- Strong customer service skills
- Excellent communication skills
- Great teamwork
- Hardworking
- Shift flexibility including weekends
- The ability to work well and efficiently under pressure
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free Parking
Sound Interesting? If you think you’ve got what it takes and would like to join our team as a Front of House Assistant, please click Apply now.
Front of House Assistant, Wilmslow Garden Centre employer: Klondyke Group
Contact Detail:
Klondyke Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant, Wilmslow Garden Centre
✨Tip Number 1
Get to know the company! Before your interview, check out Wilmslow Garden Centre's website and social media. Familiarise yourself with their menu and any special events they might have. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide excellent service. Role-playing with a friend can help you feel more confident when it comes to interacting with customers during your interview.
✨Tip Number 3
Show off your teamwork spirit! During your interview, share examples of how you've worked well in a team before. Whether it’s in a previous job or a group project, highlighting your ability to collaborate will make you stand out as a great fit for the restaurant environment.
✨Tip Number 4
Be flexible and enthusiastic! Since the role requires weekend work, express your willingness to adapt your schedule. A positive attitude and eagerness to learn will go a long way in making a great impression on the hiring team.
We think you need these skills to ace Front of House Assistant, Wilmslow Garden Centre
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to show your love for customer service in your words!
Know the Menu: Make sure you have a good understanding of our food and beverage offerings. Mentioning specific items or your favourite dishes can show us that you're genuinely interested in the role and ready to hit the ground running.
Highlight Teamwork Skills: Since this role involves working closely with both FOH and kitchen teams, emphasise your teamwork skills in your application. Share examples of how you've collaborated with others in past roles to create a smooth working environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Front of House Assistant position at Wilmslow Garden Centre!
How to prepare for a job interview at Klondyke Group
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the food and beverage menus. This will not only show your enthusiasm for the role but also help you answer questions about menu items confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this is key for a Front of House Assistant.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to discuss how you work well with others. Share experiences where you collaborated effectively with colleagues, especially in high-pressure situations.
✨Flexibility is Key
Highlight your availability and willingness to work weekends. Employers appreciate candidates who can adapt to varying schedules, so make it clear that you're flexible and ready to jump in when needed.