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For Companies At a Glance
- Tasks: Provide excellent customer service, take orders, and serve delicious food and drinks.
- Company: Join the vibrant team at Howdens Garden Centre's Restaurant.
- Benefits: Competitive pay, generous staff discounts, and a healthy work/life balance.
- Other info: Enjoy flexible shifts with no evening work and 6 weeks annual leave.
- Why this job: Be part of a friendly team and create memorable dining experiences for customers.
- Qualifications: Friendly personality, strong communication skills, and teamwork spirit.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Howdens Garden Centre. Our competitive rate of pay ranges from £10.40 to £12.75 per hour dependent on age. The hours for this role are 24 per week over 3 days. This will involve weekend work so flexibility is a must.
The Role
- As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers.
- You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards.
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions.
- Providing counter service and preparing beverages.
- Deliver our chef prepared meals to customers at their tables.
- Preparing restaurant tables with special attention to hygiene and cleanliness.
- Processing payment at electronic till points.
- Performing basic cleaning tasks as needed.
- Closing front of house areas each day to our company standards.
- May be required to assist with back of house duties.
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service.
- Barista experience preferred but not essential as full training will be given.
- Strong customer service skills.
- Excellent communication skills.
- Great teamwork.
- Hardworking.
- Shift flexibility including weekends.
- The ability to work well and efficiently under pressure.
The benefits!
- Competitive rates of pay.
- Healthy work/life balance with no evening work.
- Access to 100s of retail and lifestyle experiences and discounts.
- Health cash plans.
- Generous staff discounts.
- 6 weeks annual leave per year.
- Free parking.
Front of House Assistant, Howdens Garden Centre employer: Klondyke Group
Contact Detail:
Klondyke Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant, Howdens Garden Centre
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Howdens Garden Centre. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their front of house.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of some scenarios where you can demonstrate your friendly personality and communication skills. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Be flexible and ready to adapt! The job requires weekend work and the ability to handle pressure. During your interview, share examples of how you've successfully managed busy situations or adapted to changes in your previous roles.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you’re keen to be part of our community at Howdens Garden Centre!
We think you need these skills to ace Front of House Assistant, Howdens Garden Centre
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and engaging personality shine through. We want to see your genuine love for customer service, so don’t be afraid to show us who you are!
Tailor Your Application: Make sure to tailor your application to the Front of House Assistant role. Highlight any relevant experience, especially in customer service or food and beverage, and mention your flexibility with shifts, including weekends.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Klondyke Group
✨Know the Menu Inside Out
Make sure you familiarise yourself with the food and beverage menus before the interview. Being able to discuss specific items and suggest pairings shows your enthusiasm for the role and your commitment to providing excellent customer service.
✨Show Off Your People Skills
As a Front of House Assistant, you'll be interacting with customers all day. Practice your communication skills and think of examples where you've provided great service or resolved issues. This will help you demonstrate your friendly personality and teamwork abilities during the interview.
✨Flexibility is Key
Since the role requires weekend work, be prepared to discuss your availability. Highlight your willingness to adapt to different shifts and how you manage your time effectively. This shows that you're ready to meet the demands of the job.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the restaurant, like handling a difficult customer or working under pressure during busy times. Be ready to share how you would approach these situations, as it demonstrates your problem-solving skills and ability to thrive in a fast-paced environment.