At a Glance
- Tasks: Provide excellent customer service and serve delicious food and drinks.
- Company: Join the vibrant team at Mortonhall Garden Centre's restaurant.
- Benefits: Competitive pay, generous discounts, and a healthy work/life balance.
- Other info: Enjoy 6 weeks annual leave and free parking!
- Why this job: Perfect for those who love customer interaction and teamwork on weekends.
- Qualifications: Friendly personality, strong communication skills, and a passion for service.
The predicted salary is between 12.75 - 12.75 £ per hour.
We are looking for a Part Time Permanent Weekend Front of House Assistant to join the team in our Restaurant in Mortonhall Garden Centre. Our competitive rate of pay ranges from £10.40 to £12.75 per hour dependent on age. The hours for this role are 16 per week Saturday & Sunday.
The Role
- As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers.
- You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards.
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions.
- Providing Counter Service and preparing beverages.
- Deliver our Chef prepared meals to customers at their tables.
- Preparing restaurant tables with special attention to hygiene and cleanliness.
- Processing payment at electronic till points.
- Performing basic cleaning tasks as needed.
- Closing front of house areas each day to our company standards.
- May be required to assist with back of house duties.
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service.
- Barista experience preferred but not essential as full training will be given.
- Strong customer service skills.
- Excellent communication skills.
- Great teamwork.
- Hardworking.
- Shift flexibility including weekends.
- The ability to work well and efficiently under pressure.
The benefits!
- Competitive rates of pay.
- Healthy work/life balance with no evening work.
- Access to 100s of retail and lifestyle experiences and discounts.
- Health Cash Plans.
- Generous staff discounts.
- 6 weeks Annual Leave per year.
- Free Parking.
FOH Assistant, Mortonhall Garden Centre -Wknds employer: Klondyke Group
At Mortonhall Garden Centre, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and customer service are at the heart of everything we do. Our Front of House Assistants enjoy competitive pay, generous staff discounts, and a healthy work/life balance with no evening shifts, making it an ideal place for those seeking meaningful employment in a supportive environment. With opportunities for growth and development, you will be part of a dedicated team that values your contributions and fosters a love for hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Assistant, Mortonhall Garden Centre -Wknds
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Klondyke Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace FOH Assistant, Mortonhall Garden Centre -Wknds
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Klondyke Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Klondyke Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Klondyke Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Klondyke Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Klondyke Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
