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For Companies At a Glance
- Tasks: Serve delicious food and drinks while providing top-notch customer service.
- Company: Join the vibrant team at Houghton Hall Garden Centre's restaurant.
- Benefits: Enjoy competitive pay, generous discounts, and a healthy work/life balance.
- Why this job: Be part of a friendly team that values customer service and teamwork.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible shifts include weekends, with full training provided.
The predicted salary is between 20800 - 25440 £ per year.
We are looking for a Full Time Permanent Front of House Assistant to join the team in our Restaurant in Houghton Hall Garden Centre.
Our competitive rate of pay ranges from £10 to £12.25 per Hour dependent on age.
The hours for this role are 32 per week over 4days. This will involve weekend work so flexibility is a must.
The Role
As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customer. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions
- Providing Counter Service and preparing beverages.
- Deliver our Chef prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payment at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
- May be required to assistwith back of house duties
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service.
- Barista experience preferred but not essential as full training will be given
- Strong customer service skills.
- Excellent communication skills.
- Great teamwork.
- Hardworking
- Shift flexibility including weekends.
- The ability to work well and efficiently under pressure.
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free Parking
Sound Interesting?
If you think you’ve got what it takes and would like to join our team as aFront of House Assistant, please click\’Apply’now.
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FOH Assistant, Houghton Hall Garden Centre employer: Klondyke Group
Contact Detail:
Klondyke Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Assistant, Houghton Hall Garden Centre
✨Tip Number 1
Familiarise yourself with the menu before your interview. Knowing the food and beverage options will not only impress us but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with us. Whether it's through a phone call or in person, showing your friendly and engaging personality can make a lasting impression.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts, especially weekends. Highlighting your willingness to adapt to our scheduling needs will show that you're a team player.
✨Tip Number 4
If you have any previous experience in hospitality or customer service, be ready to share specific examples of how you've handled busy situations or provided excellent service. This will help us see how you can contribute to our team.
We think you need these skills to ace FOH Assistant, Houghton Hall Garden Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Front of House Assistant. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for customer service. Mention specific experiences that demonstrate your ability to work under pressure and your teamwork skills, as these are crucial for this role.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. If you have barista experience or have worked in a fast-paced environment, make sure to include that information prominently.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is important in a customer-facing role like this one.
How to prepare for a job interview at Klondyke Group
✨Show Your Passion for Customer Service
Make sure to express your genuine love for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this will resonate well with the hiring team.
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage menus before the interview. Being able to discuss menu items confidently will demonstrate your commitment to the role and your readiness to assist customers effectively.
✨Highlight Your Teamwork Skills
Since the role involves working closely with both FOH and kitchen teams, be prepared to discuss your experiences in teamwork. Share examples of how you’ve collaborated with others to ensure smooth operations in a busy environment.
✨Demonstrate Flexibility and Adaptability
Given that the position requires weekend work and flexibility, be ready to discuss your availability and willingness to adapt to changing situations. This will show that you are a reliable candidate who can handle the demands of the job.
