At a Glance
- Tasks: Serve customers, take orders, and ensure a smooth restaurant experience.
- Company: Byrkley Park Garden Centre offers a vibrant dining atmosphere in a beautiful setting.
- Benefits: Enjoy competitive pay, generous discounts, and a healthy work/life balance with no evening shifts.
- Why this job: Join a friendly team, develop customer service skills, and work in a dynamic environment.
- Qualifications: No experience needed; just bring your enthusiasm and teamwork spirit!
- Other info: Flexible hours include weekends; full training provided for barista skills.
We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Byrkley ParkGarden Centre.
Our competitive rate of pay ranges from £10 to £12.25 per Hour dependent on age.
The hours for this role are 20 per week over 5days. This will involve weekend work so flexibility is a must.
The Role
As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customer. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions
- Providing Counter Service and preparing beverages.
- Deliver our Chef prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payment at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
- May be required to assistwith back of house duties
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service.
- Barista experience preferred but not essential as full training will be given
- Strong customer service skills.
- Excellent communication skills.
- Great teamwork.
- Hardworking
- Shift flexibility including weekends.
- The ability to work well and efficiently under pressure.
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free Parking
Sound Interesting?
If you think you’ve got what it takes and would like to join our team as aFront of House Assistant, please click\’Apply’now.
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FOH Assistant, Byrkley Park Garden Centre employer: Klondyke Group
Contact Detail:
Klondyke Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Assistant, Byrkley Park Garden Centre
✨Tip Number 1
Familiarise yourself with the menu before your interview. Knowing the food and beverage options will not only impress the hiring team but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with the staff or during the interview process. A friendly and engaging personality is key for this position.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts, especially weekends. Highlighting your willingness to work during busy times can set you apart from other candidates.
✨Tip Number 4
Showcase any previous experience in hospitality or customer service, even if it's informal. Relating your past experiences to the responsibilities of a Front of House Assistant can strengthen your application.
We think you need these skills to ace FOH Assistant, Byrkley Park Garden Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Front of House Assistant position. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for customer service. Mention specific experiences that demonstrate your ability to engage with customers and work in a team, as these are key qualities for this role.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service or hospitality. If you have barista experience or have worked in a fast-paced environment, make sure to include that information to stand out.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail, which is important in a customer-facing role.
How to prepare for a job interview at Klondyke Group
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage menus before the interview. Being able to discuss specific items and make recommendations will show your enthusiasm and readiness for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to ensure customer satisfaction, as this is crucial for a Front of House Assistant.
✨Demonstrate Teamwork
Be ready to discuss how you work well in a team. Share instances where you collaborated with others to achieve a common goal, as teamwork is essential in a restaurant environment.
✨Emphasise Flexibility
Since the role requires weekend work, express your willingness to be flexible with your schedule. Mention any previous experiences where you adapted to changing circumstances or worked varied shifts.