At a Glance
- Tasks: Deliver excellent customer service and serve delicious food and drinks.
- Company: Join the vibrant team at Mortonhall Garden Centre's Restaurant.
- Benefits: Competitive pay, generous staff discounts, and a healthy work/life balance.
- Other info: Enjoy flexible shifts with no evening work and 6 weeks annual leave.
- Why this job: Be part of a friendly team and enhance your customer service skills.
- Qualifications: Friendly personality, strong communication skills, and teamwork spirit.
The predicted salary is between 10 - 12 € per hour.
We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Mortonhall Garden Centre. Our competitive rate of pay ranges from £10.40 to £12.75 per hour dependent on age. The hours for this role are 30 per week over 4 days. This will involve weekend work so flexibility is a must.
The Role
As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions
- Providing Counter Service and preparing beverages
- Deliver our Chef prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payment at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
- May be required to assist with back of house duties
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service
- Barista experience preferred but not essential as full training will be given
- Strong customer service skills
- Excellent communication skills
- Great teamwork
- Hardworking
- Shift flexibility including weekends
- The ability to work well and efficiently under pressure
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free Parking
Front of House Assistant, Mortonhall Garden Centre in Edinburgh employer: Klondyke Group
Mortonhall Garden Centre is an exceptional employer that prioritises a healthy work/life balance, offering competitive pay and generous staff discounts. With a supportive team environment and opportunities for growth, employees can thrive while enjoying the unique experience of working in a vibrant garden centre restaurant setting.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant, Mortonhall Garden Centre in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mortonhall Garden Centre. Familiarise yourself with their menu and values. This will show that you're genuinely interested and ready to jump in.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios with customers. Role-playing with a friend can help you feel more confident when it comes to serving food and drinks.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It’s all about making a great first impression, especially in a front of house role where appearance matters.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and shows you're keen to join our team at Mortonhall Garden Centre.
We think you need these skills to ace Front of House Assistant, Mortonhall Garden Centre in Edinburgh
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to show your love for customer service in your words!
Tailor Your Application:Make sure to tailor your application to the Front of House Assistant role. Highlight any relevant experience, especially in customer service or food and beverage, and mention how you can contribute to our team at Mortonhall Garden Centre.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure to express your skills and experiences without unnecessary fluff. We want to know why you’re the perfect fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Klondyke Group
✨Know the Menu Inside Out
Make sure you familiarise yourself with the food and beverage menus before the interview. Being able to discuss specific items and suggest pairings shows your enthusiasm for the role and your commitment to providing excellent customer service.
✨Show Off Your People Skills
As a Front of House Assistant, you'll be interacting with customers all day. Practice your communication skills and think of examples where you've provided great service or resolved issues. This will help you demonstrate your friendly personality and teamwork abilities during the interview.
✨Flexibility is Key
Since the role requires weekend work, be prepared to discuss your availability. Highlight your willingness to adapt to different shifts and how you manage your time effectively. This will show that you're ready to meet the demands of the job.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the restaurant, like handling a difficult customer or working under pressure during busy times. Be ready to share how you would approach these situations, as it demonstrates your problem-solving skills and ability to thrive in a fast-paced environment.
