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For Companies At a Glance
- Tasks: Provide excellent customer service and serve delicious food and drinks.
- Company: Join a vibrant team at Houghton Hall Garden Centre's restaurant.
- Benefits: Earn £10 to £12.25 per hour, enjoy generous staff discounts and free parking.
- Why this job: Perfect for those who love customer interaction and teamwork on weekends.
- Qualifications: Friendly personality, strong communication skills, and a passion for service.
- Other info: Flexible shifts with no evening work and great career growth opportunities.
We are looking for a Part Time Permanent Weekend Front of House Assistant to join the team in our Restaurant in Houghton Hall Garden Centre. Our competitive rate of pay ranges from £10 to £12.25 per hour depending on age. The hours for this role are 16 per week (Saturday & Sunday).
The Role
- As a Front of House Assistant, you are responsible for providing excellent customer service, taking orders, and serving our fantastic food and drinks to customers.
- You must have full knowledge of the food and beverage menus and work closely with FOH and kitchen teams to ensure smooth restaurant operations.
What you will be doing as a Front of House Assistant
- Set up and maintain the front of house and counters each day to company standards
- Present menus, serve, and help customers select food and beverage by offering suggestions
- Provide Counter Service and prepare beverages
- Deliver Chef‑prepared meals to customers at their tables
- Prepare restaurant tables with special attention to hygiene and cleanliness
- Process payment at electronic till points
- Perform basic cleaning tasks as needed
- Close front of house areas each day to company standards
- May be required to assist with back of house duties
What makes you our perfect Front of House Assistant
- Friendly, with an engaging personality and a genuine love for customer service
- Barista experience preferred but not essential as full training will be given
- Strong customer service skills
- Excellent communication skills
- Great teamwork
- Hardworking
- Shift flexibility including weekends
- The ability to work well and efficiently under pressure
The benefits
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to hundreds of retail and lifestyle experiences and discounts
- Health cash plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free parking
If you think you’ve got what it takes and would like to join our team as a Front of House Assistant, please click "Apply" now.
FOH Assistant, Houghton Hall Garden Centre (Wkend) in West Kilbride employer: KLONDYKE GROUP LIMITED
Contact Detail:
KLONDYKE GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Assistant, Houghton Hall Garden Centre (Wkend) in West Kilbride
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Houghton Hall Garden Centre. Familiarise yourself with their menu and values. This will show that you're genuinely interested and ready to jump in.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios, like a busy weekend rush or a tricky customer. Being prepared will help you shine during the interview.
✨Tip Number 3
Show off your personality! The role is all about engaging with customers, so let your friendly side come through. A warm smile and a positive attitude can make a huge difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace FOH Assistant, Houghton Hall Garden Centre (Wkend) in West Kilbride
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and engaging personality shine through! We want to see that genuine love for customer service, so don’t be afraid to show us who you are.
Know the Menu: Make sure you have a good understanding of our food and beverage offerings. Mentioning specific items or your favourite dishes can really impress us and show that you're keen to join the team!
Highlight Teamwork Skills: Since we work closely with both FOH and kitchen teams, it’s important to highlight your teamwork skills in your application. Share examples of how you've worked well with others in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at KLONDYKE GROUP LIMITED
✨Know the Menu Inside Out
Make sure you familiarise yourself with the food and beverage menus before the interview. Being able to discuss specific items and suggest pairings will show your enthusiasm for the role and your commitment to providing excellent customer service.
✨Show Off Your People Skills
As a Front of House Assistant, you'll be interacting with customers all day. Practice your communication skills and think of examples where you've provided great service or resolved issues. This will help you demonstrate your friendly personality and teamwork abilities during the interview.
✨Prepare for Pressure Scenarios
The restaurant environment can get busy, so be ready to discuss how you handle stress and work efficiently under pressure. Think of past experiences where you thrived in a fast-paced setting and share those stories to highlight your adaptability.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview to reflect the professional yet friendly atmosphere of the restaurant. This shows that you take the opportunity seriously and are ready to represent the brand well.
