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For Companies At a Glance
- Tasks: Provide excellent customer service and serve delicious food and drinks.
- Company: Join the friendly team at Klondyke Garden Centre's Restaurant.
- Benefits: Competitive pay, generous discounts, and a healthy work/life balance.
- Why this job: Perfect for those who love customer interaction and teamwork in a vibrant setting.
- Qualifications: Friendly personality, strong communication skills, and a passion for service.
- Other info: Flexible hours with no evening shifts and opportunities for growth.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Polmont Garden Centre. Our competitive rate of pay ranges from £10 to £12.25 per hour dependent on age. The hours for this role are 24 per week over 3 days. This will involve weekend work so flexibility is a must.
The Role
As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions
- Providing Counter Service and preparing beverages
- Deliver our Chef prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payment at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
- May be required to assist with back of house duties
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service
- Barista experience preferred but not essential as full training will be given
- Strong customer service skills
- Excellent communication skills
- Great teamwork
- Hardworking
- Shift flexibility including weekends
- The ability to work well and efficiently under pressure
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free Parking
Sound Interesting? If you think you’ve got what it takes and would like to join our team as a Front of House Assistant, please click 'Apply' now.
FOH Assistant, Klondyke Garden Centre in Polmont employer: KLONDYKE GROUP LIMITED
Contact Detail:
KLONDYKE GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Assistant, Klondyke Garden Centre in Polmont
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Klondyke Garden Centre. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their front of house.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your teamwork spirit! The job requires working closely with both FOH and kitchen teams, so be prepared to discuss how you collaborate with others. Highlight any previous roles where teamwork was key to your success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace FOH Assistant, Klondyke Garden Centre in Polmont
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and engaging personality shine through! We want to see your genuine love for customer service, so don’t be afraid to show us who you are.
Know the Menu: Make sure you have a good understanding of our food and beverage menus. Mentioning specific items or your favourite dishes can really impress us and show that you're ready to hit the ground running!
Highlight Teamwork Skills: Since you'll be working closely with both FOH and kitchen teams, it’s important to highlight your teamwork skills in your application. Share examples of how you've worked well with others in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at KLONDYKE GROUP LIMITED
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the food and beverage menus. Being able to discuss the offerings confidently will show that you're genuinely interested in the role and ready to provide excellent customer service.
✨Show Off Your People Skills
As a Front of House Assistant, you'll be interacting with customers all day. Practice how you would engage with customers, perhaps by role-playing with a friend. Highlight your friendly personality and genuine love for customer service during the interview.
✨Flexibility is Key
Since the role requires weekend work, be prepared to discuss your availability. Emphasise your flexibility and willingness to adapt to the needs of the restaurant. This will demonstrate that you're a team player who can handle the demands of the job.
✨Prepare for Teamwork Questions
Expect questions about teamwork and how you handle pressure. Think of examples from past experiences where you've worked well with others or managed stressful situations. This will help you illustrate that you can contribute positively to the FOH and kitchen teams.