At a Glance
- Tasks: Provide excellent customer service and serve delicious food and drinks.
- Company: Join the friendly team at Klondyke Garden Centre's Restaurant.
- Benefits: Competitive pay, generous discounts, and a healthy work/life balance.
- Other info: Flexible hours with no evening shifts and great career development opportunities.
- Why this job: Perfect for those who love customer interaction and teamwork in a vibrant setting.
- Qualifications: Friendly personality, strong communication skills, and a passion for service.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Klondyke Garden Centre. Our competitive rate of pay ranges from £10.40 to £12.75 per hour dependent on age. The hours for this role are 20 per week over 3 days. This will involve weekend work so flexibility is a must.
The Role
As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions
- Providing Counter Service and preparing beverages
- Deliver our Chef prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payment at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
- May be required to assist with back of house duties
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service
- Barista experience preferred but not essential as full training will be given
- Strong customer service skills
- Excellent communication skills
- Great teamwork
- Hardworking
- Shift flexibility including weekends
- The ability to work well and efficiently under pressure
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free Parking
Front of House Assistant, Klondyke Garden Centre in Livingston employer: KLONDYKE GROUP LIMITED
Klondyke Garden Centre is an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the heart of everything we do. With competitive pay rates, generous staff discounts, and a healthy work/life balance that includes no evening shifts, we provide our Front of House Assistants with the opportunity to thrive in a supportive environment while enjoying access to numerous retail and lifestyle experiences. Join us to be part of a dedicated team that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant, Klondyke Garden Centre in Livingston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Klondyke Garden Centre. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the restaurant well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Assistant, Klondyke Garden Centre in Livingston
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and engaging personality shine through! We want to see the real you, so don’t be afraid to show your love for customer service in your words.
Know the Menu:Make sure you have a good understanding of food and beverage menus. Mention any relevant experience or knowledge you have about the types of dishes we serve. It’ll show us you’re ready to hit the ground running!
Highlight Teamwork Skills:Since you'll be working closely with both FOH and kitchen teams, emphasise your teamwork skills in your application. Share examples of how you've collaborated with others in past roles to create a smooth working environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at KLONDYKE GROUP LIMITED
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the food and beverage menus. This will not only show your enthusiasm for the role but also help you answer questions about menu items confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this is key for a Front of House Assistant.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to discuss how you work well with others. Share experiences where you collaborated effectively with colleagues, especially in high-pressure situations.
✨Flexibility is Key
Highlight your availability and willingness to work weekends. Employers appreciate candidates who can adapt to their scheduling needs, so make it clear that you're flexible and ready to jump in when needed.
