Front of House Assistant, Strikes Garden Centre
Front of House Assistant, Strikes Garden Centre

Front of House Assistant, Strikes Garden Centre

Stokesley Part-Time No home office possible
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At a Glance

  • Tasks: Serve customers, take orders, and ensure a smooth restaurant experience.
  • Company: Join Strikes Garden Centre, a vibrant hub for food and community.
  • Benefits: Enjoy competitive pay, flexible hours, and exclusive discounts on retail experiences.
  • Why this job: Be part of a friendly team that values customer service and teamwork.
  • Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
  • Other info: Part-time role with 20 hours per week, including weekends.

We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Strikes Garden Centre.

Our competitive rate of pay ranges from £9.58 to £11.46 per hour dependent on age. The hours for this role are 20 per week over 4 days. This will involve weekend work so flexibility is a must.

The Role

As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.

What you will be doing as a Front of House Assistant?

  • Set up and maintain the front of house and counters each day to our company standards
  • Presenting menus, serving, and helping customers select food and beverage by offering suggestions
  • Providing Counter Service and preparing beverages.
  • Deliver our Chef prepared meals to customers at their tables
  • Preparing restaurant tables with special attention to hygiene and cleanliness
  • Processing payment at electronic till points
  • Performing basic cleaning tasks as needed
  • Closing front of house areas each day to our company standards

What makes you our perfect Front of House Assistant?

  • Friendly, with an engaging personality and a genuine love for customer service.
  • Barista experience preferred but not essential as full training will be given
  • Great teamwork.
  • Hardworking
  • The ability to work well and efficiently under pressure.

The benefits!

  • Competitive rates of pay
  • Healthy work/life balance with no evening work
  • Access to 100s of retail and lifestyle experiences and discounts

Front of House Assistant, Strikes Garden Centre employer: KLONDYKE GROUP LIMITED

At Klondyke Group Limited, we pride ourselves on being an excellent employer, offering a friendly and supportive work environment at our Strikes Garden Centre in Stokesley. As a Front of House Assistant, you will enjoy competitive pay, a healthy work/life balance with no evening shifts, and opportunities for personal growth through comprehensive training. Join our team and be part of a culture that values customer service and teamwork, while also providing access to numerous retail and lifestyle discounts.
K

Contact Detail:

KLONDYKE GROUP LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Assistant, Strikes Garden Centre

✨Tip Number 1

Familiarise yourself with the menu and offerings at Strikes Garden Centre. Knowing the food and beverage options inside out will not only impress during your interview but also show your genuine interest in the role.

✨Tip Number 2

Highlight any previous customer service experience you have, even if it's not in a restaurant setting. Being able to demonstrate your ability to engage with customers and provide excellent service is key for this position.

✨Tip Number 3

Show your flexibility and willingness to work weekends. Since the role requires weekend shifts, mentioning your availability can set you apart from other candidates who may not be as open to working during those times.

✨Tip Number 4

Prepare to discuss how you handle pressure and busy environments. As a Front of House Assistant, you'll need to work efficiently under pressure, so sharing examples of how you've managed similar situations in the past can be beneficial.

We think you need these skills to ace Front of House Assistant, Strikes Garden Centre

Excellent Customer Service Skills
Strong Communication Skills
Teamwork and Collaboration
Ability to Work Under Pressure
Attention to Detail
Time Management
Basic Food and Beverage Knowledge
Cash Handling Skills
Flexibility and Adaptability
Barista Skills (preferred but not essential)
Basic Cleaning and Hygiene Practices
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Front of House Assistant. Tailor your application to highlight relevant experience and skills that match what Strikes Garden Centre is looking for.

Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as providing excellent customer service or working in a team environment.

Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or hospitality roles. If you have barista experience, make sure to mention it, as it’s preferred for this position.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise.

How to prepare for a job interview at KLONDYKE GROUP LIMITED

✨Show Your Passion for Customer Service

As a Front of House Assistant, your love for customer service is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your genuine enthusiasm for the position.

✨Know the Menu Inside Out

Familiarise yourself with the food and beverage menus before the interview. Being able to discuss menu items confidently will show that you're serious about the role and ready to hit the ground running.

✨Demonstrate Teamwork Skills

This role requires great teamwork, so be ready to talk about your experiences working in a team. Highlight any situations where you collaborated effectively with others to achieve a common goal.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or managing multiple orders at once. Think through your responses in advance to showcase your problem-solving skills.

Front of House Assistant, Strikes Garden Centre
KLONDYKE GROUP LIMITED
K
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