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For Companies At a Glance
- Tasks: Serve delicious food and drinks while providing top-notch customer service.
- Company: Join the vibrant team at Howdens Garden Centre's restaurant.
- Benefits: Enjoy competitive pay, generous discounts, and a healthy work/life balance.
- Why this job: Be part of a friendly team that values customer service and teamwork.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible shifts include weekends, with full training provided.
The predicted salary is between 20800 - 25440 £ per year.
We are looking for a Full time Permanent Front of House Assistant to join the team in our Restaurant in Howdens Garden Centre. Our competitive rate of pay ranges from £10 to £12.25 per hour dependent on age. Hours for the role are 30 hours per week over 5 days. All positions involve weekend work so flexibility is a must.
The Role
As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions
- Providing Counter Service and preparing beverages.
- Deliver our Chef prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payment at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
- May be required to assist with back of house duties
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service.
- Barista experience preferred but not essential as full training will be given
- Strong customer service skills.
- Excellent communication skills.
- Great teamwork.
- Hardworking
- Shift flexibility including weekends.
- The ability to work well and efficiently under pressure.
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free Parking
Sound Interesting? If you think you’ve got what it takes and would like to join our team as a Front of House Assistant, please click 'Apply' now.
Front of House Assistant, Howdens Garden Centre employer: KLONDYKE GROUP LIMITED
Contact Detail:
KLONDYKE GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant, Howdens Garden Centre
✨Tip Number 1
Familiarise yourself with the menu and any special offerings at Howdens Garden Centre. Being knowledgeable about the food and drinks will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills in real-life scenarios. If you have previous experience, think of specific examples where you went above and beyond for a customer, as this will highlight your suitability for the role.
✨Tip Number 3
Showcase your flexibility and willingness to work weekends. Since the role requires weekend shifts, mentioning your availability and eagerness to adapt to the schedule can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss teamwork experiences. As the role involves working closely with both FOH and kitchen teams, sharing examples of successful collaboration will demonstrate that you are a team player, which is essential for this position.
We think you need these skills to ace Front of House Assistant, Howdens Garden Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Front of House Assistant. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as providing excellent customer service or working in a team environment.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or hospitality roles. If you have barista experience or have worked in a fast-paced environment, make sure to include that information.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for a customer-facing role.
How to prepare for a job interview at KLONDYKE GROUP LIMITED
✨Show Your Passion for Customer Service
Make sure to express your genuine love for customer service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this will resonate well with the hiring team.
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage menus before the interview. Being able to discuss specific items and suggest pairings will demonstrate your enthusiasm and readiness for the role.
✨Demonstrate Teamwork Skills
Prepare to discuss your experience working in teams. Highlight instances where you collaborated effectively with others, as teamwork is crucial in a busy restaurant environment.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle various customer service scenarios. Think about past experiences where you dealt with difficult situations and be ready to share how you resolved them.
