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For Companies At a Glance
- Tasks: Serve customers, take orders, and ensure a smooth restaurant experience.
- Company: Join Howdens Garden Centre, a vibrant place for food lovers and nature enthusiasts.
- Benefits: Enjoy competitive pay, flexible hours, and discounts on retail experiences.
- Why this job: Be part of a friendly team that values customer service and teamwork.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Full training provided, with opportunities for both full and part-time roles.
We are looking for Full & Part Time Permanent Front of House Assistants to join the team in our Restaurant in Howdens Garden Centre.
Our competitive rate of pay ranges from £9.58 to £11.46 per hour dependent on age. Roles available are 40 hours per week over 5 days & 24 hours over 4 days. Both will involve weekend work so flexibility is a must.
The Role
As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions
- Providing Counter Service and preparing beverages.
- Deliver our Chef prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payment at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service.
- Barista experience preferred but not essential as full training will be given
- Great teamwork.
- Hardworking
- The ability to work well and efficiently under pressure.
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
Front of House Assistant, Howdens Garden Centre employer: KLONDYKE GROUP LIMITED
Contact Detail:
KLONDYKE GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant, Howdens Garden Centre
✨Tip Number 1
Familiarise yourself with Howdens Garden Centre and its offerings. Understanding the menu and the types of food and drinks served will help you engage with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your customer service skills by sharing relevant experiences in previous roles. Think about specific situations where you went above and beyond for a customer, as this will highlight your suitability for the Front of House Assistant position.
✨Tip Number 3
Prepare to discuss how you handle pressure and busy environments. Since the role involves working efficiently during peak times, having examples ready will demonstrate your ability to thrive in a fast-paced setting.
✨Tip Number 4
Emphasise your teamwork abilities. The role requires close collaboration with both FOH and kitchen teams, so be ready to talk about how you’ve successfully worked in a team before and contributed to a positive work atmosphere.
We think you need these skills to ace Front of House Assistant, Howdens Garden Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Front of House Assistant. Tailor your application to highlight relevant experience in customer service and teamwork.
Craft a Personalised CV: Create a CV that showcases your skills and experiences related to the role. Emphasise any previous customer service roles, teamwork experiences, and your ability to work under pressure.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work at Howdens Garden Centre and how your personality aligns with their customer service values.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at KLONDYKE GROUP LIMITED
✨Show Your Customer Service Skills
As a Front of House Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples from your past experiences where you went above and beyond for a customer. This will demonstrate your genuine love for customer service.
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage menus before the interview. Being able to discuss menu items confidently will show that you are serious about the role and ready to hit the ground running.
✨Demonstrate Teamwork
This role requires great teamwork, so be ready to talk about your experiences working in a team. Highlight how you contribute to a positive team environment and how you handle challenges with colleagues.
✨Emphasise Flexibility
Since the job involves weekend work and varying hours, make sure to express your flexibility during the interview. Share any previous experiences where you adapted to changing schedules or worked under pressure.
