At a Glance
- Tasks: Provide excellent customer service and serve delicious food and drinks.
- Company: Join the vibrant team at Garden Wise Garden Centre's restaurant.
- Benefits: Competitive pay, generous discounts, and a healthy work/life balance.
- Other info: Flexible hours with no evening shifts and great career growth opportunities.
- Why this job: Perfect for those who love customer interaction and teamwork in a lively environment.
- Qualifications: Friendly personality, strong communication skills, and a passion for service.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Garden Wise Garden Centre. Our competitive rate of pay ranges from £10.40 to £12.75 per hour dependent on age. The hours for this role are 25 per week over 5 days. This will involve weekend work so flexibility is a must.
The Role
As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions
- Providing Counter Service and preparing beverages
- Deliver our Chef prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payment at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
- May be required to assist with back of house duties
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service
- Barista experience preferred but not essential as full training will be given
- Strong customer service skills
- Excellent communication skills
- Great teamwork
- Hardworking
- Shift flexibility including weekends
- The ability to work well and efficiently under pressure
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free Parking
FOH Assistant, Garden Wise Garden Centre employer: KLONDYKE GROUP LIMITED
At Garden Wise Garden Centre, we pride ourselves on being an excellent employer that values our team members and fosters a supportive work culture. As a Front of House Assistant, you will enjoy competitive pay, generous staff discounts, and a healthy work/life balance with no evening shifts, all while working in a vibrant environment surrounded by nature. We are committed to your growth, offering full training and opportunities to develop your skills in customer service and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Assistant, Garden Wise Garden Centre
✨Tip Number 1
Get to know the company! Before your interview, check out Garden Wise Garden Centre's website and social media. Familiarise yourself with their menu and values so you can show off your enthusiasm and knowledge during the chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle pressure, as these are key for the Front of House Assistant role.
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. A neat appearance shows that you care about the job and are ready to represent the Garden Centre's friendly vibe.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace FOH Assistant, Garden Wise Garden Centre
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to show your love for customer service in your words!
Know the Menu:Make sure you have a good understanding of our food and beverage offerings. Mentioning specific items or your favourite dishes can really impress us and show that you're genuinely interested in the role.
Highlight Teamwork Skills:Since you'll be working closely with both FOH and kitchen teams, emphasise your teamwork skills in your application. Share examples of how you've collaborated with others in previous roles to create a smooth working environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Garden Wise Garden Centre!
How to prepare for a job interview at KLONDYKE GROUP LIMITED
✨Know the Menu Inside Out
Make sure you familiarise yourself with the food and beverage menus before the interview. Being able to discuss specific items and suggest pairings shows your enthusiasm for the role and your commitment to providing excellent customer service.
✨Show Off Your People Skills
As a Front of House Assistant, you'll be interacting with customers all day. Practice your communication skills and think of examples where you've provided great service or resolved issues. This will help you demonstrate your friendly personality and teamwork abilities during the interview.
✨Flexibility is Key
Since the role requires weekend work, be prepared to discuss your availability. Highlight your willingness to adapt to different shifts and how you manage your time effectively. This shows that you're ready to meet the demands of the job.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the restaurant, like handling a difficult customer or managing a busy service. Be ready to share how you would approach these situations, showcasing your problem-solving skills and ability to work under pressure.
