At a Glance
- Tasks: Provide excellent customer service and serve delicious food and drinks.
- Company: Join the friendly team at Klondyke Garden Centre's Restaurant.
- Benefits: Competitive pay, generous discounts, and a healthy work/life balance.
- Other info: Enjoy 6 weeks annual leave and free parking!
- Why this job: Perfect for those who love customer interaction and teamwork.
- Qualifications: Friendly personality, strong communication skills, and flexibility for weekend shifts.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Klondyke Garden Centre. Our competitive rate of pay ranges from £10.40 to £12.75 per hour dependent on age. The hours for this role are 20 per week over 4 days. This will involve weekend work so flexibility is a must.
The Role
As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions
- Providing Counter Service and preparing beverages
- Deliver our Chef prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payment at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
- May be required to assist with back of house duties
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service
- Barista experience preferred but not essential as full training will be given
- Strong customer service skills
- Excellent communication skills
- Great teamwork
- Hardworking
- Shift flexibility including weekends
- The ability to work well and efficiently under pressure
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free Parking
Sound Interesting? If you think you’ve got what it takes and would like to join our team as a Front of House Assistant, please click 'Apply’ now.
Front of House Assistant, Klondyke Garden Centre in Polmont employer: Klondyke-Garden-Centres-1
At Klondyke Garden Centre, we pride ourselves on fostering a vibrant and supportive work culture where our Front of House Assistants can thrive. With competitive pay rates, generous staff discounts, and a healthy work/life balance, we ensure that our team members feel valued and appreciated. Join us for the opportunity to grow within a friendly environment that prioritises excellent customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant, Klondyke Garden Centre in Polmont
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Klondyke Garden Centre. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing excellent service, think of some scenarios you might face as a Front of House Assistant. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. First impressions matter, especially in a customer-facing role. Show them you’re ready to represent their brand!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and makes it easier for us to keep track of your application. Plus, you’ll be one step closer to joining the team!
We think you need these skills to ace Front of House Assistant, Klondyke Garden Centre in Polmont
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the friendly and engaging side of you that makes you a perfect fit for our Front of House Assistant role.
Highlight Relevant Experience:If you've got any experience in customer service or food and beverage, make sure to mention it! Even if it's not barista experience, any related skills can help us see how you'd fit into our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for the role.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Front of House Assistant position.
How to prepare for a job interview at Klondyke-Garden-Centres-1
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the food and beverage menus. Being able to discuss the offerings confidently will show that you're genuinely interested in the role and ready to provide excellent customer service.
✨Show Off Your People Skills
As a Front of House Assistant, you'll be interacting with customers all day. During the interview, highlight your previous experiences in customer service and share examples of how you've handled difficult situations or gone the extra mile for a customer.
✨Demonstrate Team Spirit
This role requires great teamwork, so be prepared to talk about your experiences working in a team. Share specific examples of how you've collaborated with others to achieve a common goal, especially in a busy environment.
✨Flexibility is Key
Since the job involves weekend work, be ready to discuss your availability. Show that you're flexible and willing to adapt to the needs of the restaurant, which will make you a more attractive candidate.
