At a Glance
- Tasks: Provide excellent customer service and create amazing shopping experiences at our garden centre.
- Company: Join a friendly team at Houghton Hall Garden Centre with a passion for customer service.
- Benefits: Enjoy competitive pay, generous discounts, and a healthy work/life balance with no evening shifts.
- Other info: Flexible hours with opportunities for growth and development in a supportive environment.
- Why this job: Be part of a vibrant team and help customers find the perfect products for their gardens.
- Qualifications: Friendly personality, strong communication skills, and a love for teamwork.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a Full Time Permanent General Assistant to join the team in our Houghton Hall Garden Centre. Our competitive rates of pay range is dependent on age. The hours for this position are 41.5 hours per week over 5 days including regular weekend shifts so flexibility is a must.
The Role
- Provide excellent customer service, creating an exceptional shopping experience for our customers helping them to make informed purchases within mainly the outdoor areas.
- Till operation and serving customers.
- Stock replenishment and merchandising across the outdoor department.
- Creating and maintaining fabulous product displays.
- Assisting our customers across the Centre taking every opportunity to WOW.
- Carry out cleaning and housekeeping tasks as needed.
- Assisting customers with carrying purchases to their cars.
- Collecting trolleys and shopping baskets.
What makes you our perfect General Retail Assistant?
- Friendly, with an engaging personality and a genuine love for customer service.
- Knowledge of Garden Centre products preferred but not essential as full training will be given.
- Strong customer service skills.
- Excellent communication skills.
- Great teamwork.
- Hardworking.
- Shift flexibility including weekends.
- The ability to work well and efficiently under pressure.
The benefits!
- Competitive rates of pay.
- Healthy work/life balance with no evening work.
- Access to 100s of retail and lifestyle experiences and discounts.
- Health Cash Plans.
- Generous staff discounts.
- 6 weeks Annual Leave per year.
- Free Parking.
General Assistant, Houghton Hall Garden Centre in Longtown employer: Klondyke-Garden-Centres-1
At Houghton Hall Garden Centre, we pride ourselves on being an excellent employer that values our team members and fosters a supportive work culture. With competitive pay, generous staff discounts, and a healthy work/life balance, we offer a fulfilling environment where you can grow your skills in customer service while enjoying the beauty of our outdoor products. Join us for a rewarding career where your contributions truly make a difference in creating exceptional shopping experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant, Houghton Hall Garden Centre in Longtown
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Houghton Hall Garden Centre. Understand their values and what makes them tick. This way, you can tailor your answers to show you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing excellent service, think of examples from your past experiences where you've wowed customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your teamwork spirit! The job requires great collaboration, so be prepared to discuss how you work well with others. Share instances where you’ve contributed to a team goal or helped a colleague out.
✨Tip Number 4
Flexibility is key! Make sure to highlight your willingness to work weekends and adapt to changing shifts. Employers love candidates who are ready to jump in wherever needed, so let that shine through in your conversation.
We think you need these skills to ace General Assistant, Houghton Hall Garden Centre in Longtown
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to show your love for customer service and gardening!
Tailor Your Application:Make sure to tailor your application to the General Assistant role. Highlight any relevant experience or skills that match what we’re looking for, especially in customer service and teamwork.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Klondyke-Garden-Centres-1
✨Know Your Stuff
Familiarise yourself with the products and services offered at Houghton Hall Garden Centre. Even if you haven't worked in a garden centre before, doing a bit of research on common plants, gardening tools, and outdoor decor can really impress your interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help someone or turned a negative experience into a positive one. This will demonstrate your ability to create that 'WOW' factor for customers.
✨Flexibility is Key
Since the role requires weekend shifts and flexibility, be ready to discuss your availability. Highlight any previous roles where you had to adapt to changing schedules or work under pressure, showing that you're a team player who can handle the demands of the job.
✨Bring Your Personality
The job calls for a friendly and engaging personality, so let that shine through during your interview. Smile, maintain eye contact, and be enthusiastic about the opportunity. Remember, they’re looking for someone who fits well with their team and can connect with customers.
