At a Glance
- Tasks: Provide excellent customer service and serve delicious food and drinks.
- Company: Join the friendly team at Klondyke Garden Centre's Restaurant.
- Benefits: Competitive pay, generous discounts, and a healthy work/life balance.
- Other info: Flexible hours with no evening shifts and opportunities for growth.
- Why this job: Perfect for those who love customer interaction and teamwork in a vibrant setting.
- Qualifications: Friendly personality, strong communication skills, and a passion for service.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Klondyke Garden Centre. Our competitive rate of pay ranges from £10.40 to £12.75 per hour dependent on age. The hours for this role are 20 per week over 3 days. This will involve weekend work so flexibility is a must.
The Role
As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions
- Providing Counter Service and preparing beverages
- Deliver our Chef prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payment at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
- May be required to assist with back of house duties
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service
- Barista experience preferred but not essential as full training will be given
- Strong customer service skills
- Excellent communication skills
- Great teamwork
- Hardworking
- Shift flexibility including weekends
- The ability to work well and efficiently under pressure
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free Parking
Sound Interesting? If you think you’ve got what it takes and would like to join our team as a Front of House Assistant, please click 'Apply' now.
Front of House Assistant, Klondyke Garden Centre in Livingston employer: Klondyke-Garden-Centres-1
At Klondyke Garden Centre, we pride ourselves on being an excellent employer, offering a friendly and supportive work environment for our Front of House Assistants. With competitive pay rates, generous staff discounts, and a healthy work/life balance that includes no evening shifts, we ensure our team members feel valued and appreciated. Our commitment to employee growth is evident through comprehensive training and the opportunity to engage with a vibrant community, making this a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant, Klondyke Garden Centre in Livingston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Klondyke Garden Centre. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. First impressions matter, especially in a front of house role. Show them you take pride in your appearance and are ready to represent their brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Front of House Assistant role.
We think you need these skills to ace Front of House Assistant, Klondyke Garden Centre in Livingston
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and engaging personality shine through! We want to see your genuine love for customer service, so don’t be shy about sharing your experiences that highlight this.
Know the Menu:Make sure you have a good understanding of food and beverage menus. Mention any relevant experience or knowledge in your application. It shows us you're serious about the role and ready to hit the ground running!
Flexibility is Key:Since the role involves weekend work, highlight your availability and flexibility in your application. We appreciate candidates who can adapt to our scheduling needs, so let us know when you can work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Front of House Assistant position. Don’t miss out!
How to prepare for a job interview at Klondyke-Garden-Centres-1
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the food and beverage menus. Being able to discuss specific items and suggest pairings shows your enthusiasm for the role and your commitment to providing excellent customer service.
✨Show Off Your People Skills
As a Front of House Assistant, you'll be interacting with customers all day. Practice your communication skills and think of examples where you've provided great service or resolved issues. This will help you demonstrate your friendly personality and teamwork abilities during the interview.
✨Flexibility is Key
Since the role requires weekend work, be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to the needs of the restaurant. This will show that you're ready to jump in wherever needed, which is crucial in a fast-paced environment.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle certain situations, like dealing with a difficult customer or managing multiple orders at once. Think through these scenarios beforehand so you can provide clear, confident answers that showcase your problem-solving skills and ability to work under pressure.
